Golden Hind — Restaurant in Cambridge

This would be ZERO stars if i could!

We arrived at the pub at the time stated. Upon arrival we got drinks and then ordered meals for 6 people. The food arrived after 50minutes and one meal had to be sent back (lasagne) as it was burnt. It came back out 10minutes later with cold garlic bread and also burnt. After being fed up of the wait, the meal was partially eaten with the chips ordered separately. We then decided to order desserts at approx 6.55pm and at 7.30pm we asked a kitchen server how long they would be, for him to loom surprised and ask if we wanted them making up now?! We said obviously we would, so off he went. A further 10 minutes passed and still nothing yet tables who ordered after us recieved thier desserts. We then went to the bar to ask for a refund as we had had enough of the wait, for the female staff member to then go and get the Manager. Upon us telling him what we wanted and why, he then covered his ears with both hands and proceeded to tell us, and i quote, "i dont care, i dont want to hear it!" At this point i admittedly got rather angry at the sheer rudeness of this 'manager'. He then said it wasnt his fault, he had only 2 staff and "we were never going to get the desserts anyway", again, a direct quote. Upon telling him i would be contacting Greene King to inform them of such rude and disgusting behaviour, he only then offered a refund of the desserts we hadnt got, and 3 of the meals we had. He then proceeded to be rude in conversation, arguing with me over the fact it wasnt his fault, where he should have just given us our dessert money back politely and we would have left. He is the manager, he is responsible for the pub and should treat everyone with kindness. Whilst the refund would have been a kind offer should he have been polite about the situation, i wouldnt have felt the need to complain. But this was a disgusting situation with a horrid manager and will never...

Summary: As a pub it seems great, but for food, there are better options in close proximity which do much better food at a much better price. We will not be back for food.

Three of us have just finished eating here for lunch on a Sunday.

Firstly the positives: it is airy, it is well lit with natural light, and the pub's black Maine Coon cat is adorable. The selection of alcohol is pretty extensive (although I did only look at the beer and gin). So the setting is nice and as a pub it is friendly and very attractive.

In terms of food, however, this is where it goes horribly wrong. We ordered a beef roast, pork belly roast, and chicken breast with sweet chili sauce.

The roast beef was passable in taste but tough and chewy. The pork belly was overcooked and dry with absolutely no crispy crackle at all. The chicken, which was supposed to have been grilled but obviously oven baked, was horrendously overcooked and was like eating cotton wool. The chicken dish was also poorly proportioned: two small bits of chicken, a small portion of chips, and then a massive amount of salad. For a dish which was supposed to have been a grilled chicken dish, the proportions were all wrong.

Going back to the roasts, the potatoes were not "fresh" but clearly Aunt Bessie's (or the like) and were't crispy at all. The mash potato was unnistakingly "fake": think Smash or some other reconstituted potato. It was not "proper" mash potato. With the roasts you could have, as an optional extra, have a pig in blanket. For 80p a single tiny sausage with a piece of streaky bacon is very stingy.

So in terms of food, there were few redeeming features. The chicken dish was massively overpriced for what was delivered, and the overall quality across the three dishes was low. We will not be back...

I am actually shocked by this place. We went for a christmas work meal with 4 people. We got there around 8.15 where if we wanted food we was rushed to order so i ordered 4 drinks, 4 starters, 4 mains and desserts. We was told there would be 45 min wait on food, we got our starters pretty quick which wasnt too bad but we then got our mains around 8.50 roughly, at 8.57 2 security guards come over and asked us for i.d mid eating!! So i was baffled by this!? We was not even mid way through our food and your asking us for i.d?? I then said why? They replied you cant be in here if your not over 18 after 9! So why was we not i.d on the way in? We was all over 18 but at this point i refused as this was not right we was mid eating and your wanting to kick us out half way through if we wasnt over 18?? He went off and as soon as they took our main plates they was back again.... I.D he said.!! I said you must be joking!! We literally just wanted to eat our desserts and leave. We all had coke or lemonade so no alcoholic drinks and this is now twice they have interrupted us. At this point i asked for the manager and he said that they are just doing their job! Their job is to i.d people on the way in if we was having food which you knew about then we would of defo been here after 9 so why was this asked half way through eating!? He said you dont have anything more coming out so basically saying for us to leave. I said we had paid for desserts and he didnt even know... so i told them not to bother i wanted a refund... avoid this place at all costs... never again would i spend my...