Park and Ride Pizza — Restaurant in Cambridge

Before i say anything i would like to say despite the poor costumer service the food we did receive was very nice. Unfortunately 2 parts of my order was missing. I got delivery through uber eats and part of my order was missing which i questioned the driver about and he was very apologetic. I called the store up and they were initially very good and apologised for forgetting saying they would send out the food immediately. They then called again later asking what it was again we were missing and at first was happy to do it but when we told them our address said it was too far to deliver. Which is absolutely fine as we did order through uber even though it was frustrating as they didn’t ask in the first place and we sat there and let our food get cold thinking the other pizza and garlic bread was coming. The problem was once they found out we were too far away they immediately started blaming the delivery driver saying they had stole the food and i needed to contact uber. I asked is there no way they forgot but they were adamant they had no fault in this. A very different tune from what they had earlier. It came across that because they forgot it they decided it was too far to deliver and they’d rather the delivery driver get the fault and it get taken out their pay instead as they didn’t want to drive the distance. I hope they realise this could potentially cause this 5 star uber driver their job by saying they were stealing. I never write bad reviews as i know it can damage a business and people make mistakes but this seemed very off and it made me uncomfortable how it was handled. For a place that does such delicious food i was upset to see how they handled a situation like this. I hope they handle situations like these...

We just had 2 margarita pizzas, one with added olives, plus a tub of their garlic sauce and it was all so delicious! We were toying with getting a shop bought pizza but so glad we went with this instead. The price was reasonable and delivery for £1 is a bargain compared to deliveroo prices. I also love that they use organic...

Great location , Umut (in pic) is fantastic , friendly and helpful. Tasty organic , sour dough pizza 🍕 and barista machine , ground Italian 🇮🇹 coffee…. All while you in the parking. Menu in...