HatHats Coffee South Quay Shed (Whitstable Harbour) — Restaurant in Canterbury

So I didn’t actually know about HatHats until they started serving coffee onsite at my work in Discovery Park, when I first had one of their coffees I was so impressed, the coffee was SO good & the staff were so friendly, just a pleasant break away from the desk! They’ve now opened up a more permanent coffee shop within Discovery Park, which is brilliant, their sweet treats are always amazing (so good.. I took one home for my partner!) We then stumbled across them at Whitstable today, which was a pleasant surprise. Again, greeted by a lovely young lady and as always the coffee & sweet treats were amazing! HatHats really have got things right - seriously good coffee an extensive premium drinks menu, dairy alternatives (including Oatly oat milk), delicious food, lovely staff & we can’t wait to return next weekend - thank you! I definitely recommend a visit to any of...

We've eaten and drunk here twice, and found the staff here were remarkably personable and friendly on both occasions - there's some great customer service here from the young girls behind the counter.

What a shame it is, then, that the coffee and cakes at this coffee company were themselves very underwhelming. Nothing to write home about at all, and underwhelming to be honest - without delicious flavour or a specialist/homemade touch. We found this to be the case on first try, and when trying again to give the benefit of the doubt. A third go round is unlikely at this point, despite the good service.

Unfortunately, there's at least a couple of places in Whitstable harbour alone that outmatch this place for food and drink. The South Quay Shed on the whole, though, is well worth a visit for several of the...

Lovely coffee and friendly staff in a great location! Also a great idea to have the app that rewards regular customers. My only complaint is the music. It's way too loud early in the morning. It may be ok later in the day when there's lots of people around, and it becomes part of the general hubbub. But first thing in the morning I suspect customers want to just come in and chill (I do anyway) and not have to listen to a selection of 80s/90s bangers. Great that the South Quay Shed is dog...