Morrisons Cafe — Restaurant in Carlisle

The main issue here is either severe lack of staffing or completely inadequate care about running a quite small and mostly empty cafe. I feel it is a bit of both. The food we ordered was incorrect to what we were given. Twice. Then the food we were given was overcooked (to the point where you had to chew your chips 20 times before you could swallow them!) but my main concern is the utter lack of hygiene. Out of circa perhaps 20 - 30 tables we could only find 5 that did not have old, dirty used plates on them. Some even had flies of them, absolutely disgusting to be surrounded by this, the floor was filthy with napkins, food debris and general waste. Service was lacklustre and there seemed to be only one lady at the till that was making no effort to clean the tables, an example being myself asking for my correct order at our table and when i told her it was wrong, she simply walked past the tables covered in food instead of picking some up on her way back to the till. Horrid food, incorrect orders and most troubling was the cleanliness. Would never...

All time low. 1 star far too high. Read on and you'll see I'm not exaggerating. No service just a machine. You get stuck behind customers who can't work it out you wait indefinitely. Machine not giving receipts. No coffee available today. Ordered bacon sandwich and tea. Tea was self service. Food didn't arrive after half an hour. Practically had to rugby tackle a woman who was taking food to other tables to ask where my food was. She asked what table I was at and walked off. She served some more customers then 10 minutes later brought me 2 full breakfasts. Told her order was wrong and asked for refund. That took 5 more minutes and no receipt. Total time 1 hour. No food. No service. Unapologetic...

Called into Morrisons Carlisle cafe for a quick bit of lunch. Ordered a vegetarian breakfast with toast and coffee. Food was lukewarm, toast was cold and coffee (machine made) was over milky. Tables were dirty (we didn't see anyone cleaning tables in the half hour we were there) and my partner's meal was incomplete as they'd 'run out' of dressing. It was also missing the roast pepper cous cous. Possibly THE worst place I've had the misfortune of eating at ever. I'd have been better off at Greggs and it would have been half the price too. 😡

Giving it one star as it won't let me give...