Comestibles — Restaurant in Chichester

I didn’t really like my experience. You have this tiny menu to read that’s displayed on a piece of plastic. The shop doorway, pay at till and shop floor all start in the same area so it bottle necks with people waiting to be served, people coming in and out of the main entrance, staff cutting through the gap to stack shelves and being served. I ordered a pastry, which was average, cooked - bought in frozen product. The bacon baguette which was cold -took 15 minutes. The drinks range is on a shelf and not very clear as the person behind the til has to move for you to be able to see it. I also bought some cakes that looked great but just tasted plain and boring. I can tell why the prices are above average-this is because they have so many staff, not because the products are of high quality. There was a lady with blonde hair just walking around talking to people which was odd as she didn’t seem to be wearing a uniform or look like staff, she stood right in front of me at one point for a whole 3/4 minutes as she spoke to the staff. Getting the impression she might be the manager -she might want to work on not looking like she just got out of bed and came to work in a busy food environment.

Lots of staff -kinda clicky. The girl serving me was pleasant but uninterested in any other small talk I tried on to pass a painful wait for a sandwich. Better options locally if you don’t want to stand watching staff pack shelves and deliveries arrive uncoordinated. For this price the experience should be more welcoming, friendly and a great food product. However the competition locally falls short-so places like this just have to show up. Lastly. If your going to pull up a stool and start checking invoices behind the deli counter-remember there are staff who have to serve customers and get to and from a coffee machine. No customer really wants to stand in line watching you do invoices when they are waiting. You should be expediting the process or doing paperwork outside of the lunch...

Having come in for lunch, like we do most weekends for a coffee, with my Partner and Son, I popped in with my dog and the blonde lady offered us a table to sit down and eat, whilst my partner waited on the road with the pram.

After picking up the pram and getting inside, we went to sit down at our table and was told by a Gentleman we couldn’t have the table, as my dog had damp feet and it would put off customers eating.

It’s a shame, as residents of Midhurst and family living here, this was one of my favourite spots but sadly won’t come back.

Update - Thank you for your feedback, possibly one of the rudest responses I have received from an owner of a business. To clarify, our dog had been for a walk on the lead, with no ‘pond swimming’ so please get your facts right, before making up stories. You need to learn some simple customer service, it’ll go a long way. You have zero respect for a loyal...

Sandwiches were good. Person at the till was welcoming. However, we were originally going to get takeaway but as it started raining heavily we asked if we could sit in instead, which the woman at the till said yes to. The gentleman (the owner?) appeared very, very stand-offish about us sitting in though and it made us feel very uncomfortable. When another customer came in to eat in but there were no tables left, he appeared frustrated at our presence there. Consequently, we ate very quickly and left.

The place is lovely inside however with a very unique charming feel. If we didn't feel so uncomfortable we definitely would have bought several of the deli options on the way out. However, unfortunately we weren't made to feel welcome by...