Starbucks Coffee — Restaurant in City of Edinburgh

I had a problem with my phone this morning but I have been going for months and giving them loads of business without issue . The app and device eventually worked The female manager is rude ignorant and policing for no reason . stood over the transaction as if I'M going to scam them no empathetic small talk or anything like that ?? after months of good business also the rude server chucked the receipt on the table , the drink was not made to spec and not well prepared . The managers appear to be rude and entitled and a lot of the staff are unfriendly . They demand names on loads of occasions despite giving it loads of times they have terrible manners also the male manager demands the name like he is doing me a favour it;s actually the other way around in a free market . Most visits have been sub standard to be honest and the ocean terminal is in general unfriendly and not relaxed . I don't if they give this micro agro to all customers or only those who are poc etc don't forget they demand your name . Starbucks would be better off giving everyone an order number . Without carrying on with this process when a fair number of their staff don't seem to like dealing with customers due to being...

Good coffee. Happy to mix it up a bit and make your own variety of coffee. I went in today and they were happy to make me a Hazelnut and Caramel Cappuccino and a Hazelnut and Cinnamon Mocha. The service is great and they have a variety of different snacks and sandwiches and juices. Free WiFi too. Clean shop. Only thing I would like is if they had time to wipe down the tables, but there's often only two on duty so I get that it's not always possible. The café is in the heart of the Ocean Terminal, which is great. Toilets on site and in the Terminal and so many shops to browse. Great bus links from all over the city with Brittannia...

Such a horrible and upsetting experience we had on Saturday 15th Sept due to a member of staff by the name of JOANNE! Bought a bunch of items and one was a cup of milk which JOANNE over charged and also had the audacity to give me a half filled cup! When I informed JOANNE of HER mistake she instantly began to argue and without eye contact she said "this is how it is the cup of milk is half "froth"...unbelievable! I got a refund which she very aggressively handed over by banging the till and shrugging her shoulders and the fact she took her time to do this made me wait 7mins in fact! WILL NEVER RETURN TO THIS BRANCH DUE TO...