Greggs — Restaurant in Dacorum

What’s the point in having an opening time if you don’t open at that time. I waited twenty minutes outside this morning hoping for a nice morning coffee before work, having checked google and the App both confirming a 6am opening time. I watch the staff rock up at 05:55. The staff then continue to give me dirty looks through the window whilst I patiently wait for them to open up as they prepare the shop. I gave it until 0605 tried the door, it’s locked and staff hiding out the back to not have a conversation with me. Safe to say I won’t be going back here again and I’ll get my coffee from else where in future. This place won’t last long with a service like this, hugely disappointed. Usually have nothing but praise for GREGGS but this...

This is THE WORST Gregg’s there is!!! I always go to other Gregg’s but this one is a nightmare with careless staff. Drove over to this Gregg’s to specifically order a special orange latte and confirmed it several times with the girl serving me. I was the only customer at the time. Gave me my drink and I drove home to find I was given a regular latte even though on my receipt I was charged 0.60p extra for the orange latte. Totally irresponsible. Emailed Gregg’s website twice over the past 6 days but have had no response from them. This is not the first time I’ve had issues with this Gregg’s in Berkhamsted. It’s such a shame as the other Gregg’s in Hemel are...

Very disappointed with the service received today. When i entered there was a mum and son looking at the cakes. They then stood behind me to which i said you were first so they went in front of me. When they left i stepped forward to be served, i was then completely ignored and the lady behind me was served. I was a bit confused at this but carried on. One of the assistants then glared at me and walked off. Very strange. I was then served. Luckily no one came in behind me or i would have been there all day. Not nice being overlooked or ignored and certainly not glared at. Thanks for your outstanding...