Subway — Restaurant in Dacorum

STAY AWAY!

Frankly I don't know where to begin with the shocking experience at this branch of Subway! Shame you can't give a rating of negative stars!

Not only were the staff too busy having their own conversations and not listening to what was ordered, multiple times (3 out of 4 Subs were incorrect and we had to keep pointing bits out) but the lack of respect in food standards was shocking!

So I eat meat but even I am disgusted with the flagrant disregard to cross contamination of meat with vegetarian items.

1. Using the same gloves to handle meat and then vegetarian items with no tongs or spoons like at other branches!

2. When I pointed out I asked for no cheese on my Chicken Tikka sub the member of staff decided to take the cheese back of the chicken and put it back in the cheese dish to then use for another customer! This was done with the same gloves she had just scooped out the Chicken Tikka from the container with. She then proceeded to use the same gloves to pick the salad I wanted in my sub directly from the containers.

Personally if I didn't have really hungry kids with me I would...

Poor experience here, easily my worst Subway ever.

Very slow and clearly understaffed (mainly due to the stream of online orders, if it was just physical customers they might almost cope). Staff were getting everyone's orders wrong... For mine, I didn't want it hot and did want sauce, but gave up due to the size of the queue. Then charged me completely the wrong amount initially (despite big posters in the window). Then didn't put the points on my account due to the mischarge. Then wouldn't give me a cup despite the meal deal.

All the way through this delivery drivers were getting very loud and irate that their orders were so late. Poor staff were overwhelmed and getting stressed with each other. A bad experience all round. (And they certainly weren't cleaning any floors or surfaces.)...

I visit this Subway pretty much once a week every week with my two sons and have done for quite a few years. We enjoy the food, however the main reason we eat here every week is because of the service we receive from the staff, but more importantly the service we receive from Sandy. Sandy is really friendly always asks how we are and always has a smile on her face. I have a favourite subway sandwich which I have most weeks, and I do not even have to ask what I would like, as Sandy just goes ahead makes before I say anything. I cannot fault anything about the service and this is the main reason i do not really go anywhere else for my weekly catch up with my Sons. Well done Sandy for making our weekly visit a pleasant experience, you...