I recently went into the Whitley after not visiting for around a year due to feeling very unwelcome due to poor attitude from the landlady and her partner who I deemed to come across very aggressive not just with me but other customers also. It is as though they don’t want to be working behind the bar and don’t want to serve customers. However despite this I thought I would try again and once again was made to feel very unwelcome by the landlady and her partner. This was on Wednesday 6th September. I used to be a regular drinker in the Whitley but after the way myself and many others have been treated, people try to avoid them and don’t want to drink in the pub. Myself and others have noticed a massive turnover in staff over the last 5/6 years since they have been running the pub. Saddest part really is that the bar staff are absolutely great!! But cannot say the same for the landlady and her partner. You can’t have a laugh and you can’t sing. They listen in on your conversations and they then proceed to have a gossip about whatever it is that they have overheard. Feels like having a good time or even trying to just relax is forbidden. You feel like you have to be careful of what you say or do all the time. I went in again tea time on Friday 8th September around 5/6 pm and was greeted by a lovely young girl and lad (didn’t catch their names unfortunately.) But they really are a credit to that pub and they are what keep the customers coming back. They worked great as a team and was polite and attentive to all who came in. The pub is a lovely place to be in when the landlady and her partner are not behind the bar in all honesty. You can actually have a laugh and enjoy yourself and most importantly feel at ease. Note to the landlady and her partner, you really need to work on your people skills and attitude. Especially when running a pub and being...
Read moreNobody drinks in the place now gaffers gone bad last time I was in their the woman gaffer listened in my conservation they ear wig on everyone they took the piss out of my hair you not allowed to talk in their now WATCH your language also can't eat things not even in your own car on car park no babies allowed apparently they treat customers badly like my son who got barred for no reason and they make rubbish up the woman gaffer keeps looking at you and listening in on conversations so you have to sit like a stuffed dummy how bad you can't relax in this pub toilets are like a bloody hotel air fresheners in pub going off make you sneeze, no music on either. The cobs are discusting the cheese cheap like pound land cheese don't mention what they call stew dog food looked better the cider is discusting looks waterd down not to mention the draught coke it's cheap stuff needs new gaffers in it all they do is turn customers away they need to run a hotel not a pub avoid this pub...
Read moreEditing due to word choice - A very traditional white British people pub (comparing to grill pubs and franchised not racist, as I wouldn't say this about Huntingtree pub up road) This makes it feel tight and your not allowed to swear, which after a few drinks and casual banter, having to mind ps and qs even thought you wouldnt be offensive or rude, as you can swear in context, can feel a bit belittling. Its good that no kids allowed after 7pm, i think should be more advertised as can feel uneasy when told when walking in 10 minutes before the time. Honest critism a as feedback is breakfast for champions, its hasn't put me off going, I do like being a completely different environment and having a respectful drink, not a place to get on it! Most importantly it has VERY good taps for lager and ales beer and also have healthy cobs and other traditional pub staples. Your looking at 4.50 a Carling and over a fiver for a Guiness .... darts team btw ......
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