Amazing Customer service from the 2 young chaps in the store when visiting the store yesterday. One of them named Touheed, he showed extremely high level of Customer Service and ensured the surface was clean and no cross contamination as we don't eat pork. Our local Domominos is in Amersham, Buckinghamshire which we don't go to due to extremely high levels of poor service and rude staff. Amersham branch should learn from the staff at Bishop's Stortford store on how to provide good Customer Service and good quality of food and how to speak to customers. Once again thank you Touheed for the high level of servce and for providing quality pizza's we were extremely happy. Five Stars...
   Read moreWe first ordered shortly after the branch opened. Food was very late, cold, undercooked and lacking in toppings. I was sent replacements which arrived hot but very undercooked so werenât eaten. Ordered again tonight and despite mentioning my previous bad experience, being assured teething problems had been overcome and food would be with me in 25 minutes - I received a freezing cold and undercooked pizza 1 hour later. The store is only 0.2 miles from my house so thereâs no feasible reason for this. No real apology, the staff seem uninterested and the manager unapologetic. Dreadful. Wonât be...
   Read moreAbsolutely đ delicious food but very fatty, greasy and bad for you. I do have mixed feelings on the drivers, sometimes they are nice other times horrible. A strange interaction happened with them every time I ordered once where after I asked them how they were they would reply "Living the dream"??? Strange. Furthermore I also received a strange call from them one day after I ordered, called back and they were clueless and said they would call back but never did. Seemed like a case of cold calling, they even left a voice message...
   Read more