Nags Head — Restaurant in East Hertfordshire

A fall from grace

I’m utterly disappointed. I’ve been coming here for years, and their nachos were always amazing and is one of the main reason mr and my family keep coming back—until today. Without warning, they’ve gone and changed them to some dreadful gluten-free version which are significantly inferior. Gone is the deliciousness we once knew, replaced with frankly, rubbish.

I also got the fish and chips. I kid you not, I’ve seen children’s meals with bigger portions. A handful of chips and a small piece of fish—are we rationing now? For what they charge, I expected an actual meal, which is a shame as they have always been big on portions and good value for money but for nearly £16, I expected more. (See attached photo) - it looks like someone ate them before they reached the table.

Equally, the burgers that range upwards of £16 are also a measly portion of- sorry to say but nags head sort it out, chips aren’t expensive and you should be serving more.

Such a shame as just before all the food arrived, the table was discussing how nags head have been constantly amazing over the past 20 years or me living here. I think this feedback in vital for them to improve as others in my position would also be equally disappointed.

Again, I would never normally put a bad review especially to nags head but this needs to be addressed- never seen a better example of shrinkflation - again, very disappointed and hardly full for £35, wow.

p.s. BRING BACK...

I have not visited the pub enough to form a strong opinion. From the experience I have had the pub is clean, welcoming and friendly. There is ample flat tarmac carparking with disabled access via permanent ramps. The double sets of doors which open towards each other are a bit of a nuisance as they are so close together and on powerful returns. There are two sides to the pub presumably a saloon and restaurant, I only used the restaurant side to the right of the building. The tables are well spaced so you are not right next to someone yet if you want the atmosphere of dining with others you are at a comfortable distance. There is a choice of menus: starters, mains, dessert plus sandwiches & potatoes and a specials board which may need some extra descriptive details, I'm sure we can imagine what a Cock and Bull burger is but it would be good to know what it comes with. The staff are attentive without being intrusive. We were not hassled into ordering or asked if everything was OK (the traditional lawsuit avoiding question presented with a bow on top). Over all it was an enjoyable experience and I would go back again. I would like to see how it is at a busier time of day, 13:45 is not...

This is a pub that I regularly visit, both with friend for drinks or family for food. It is a bonus for us that dogs are welcome in the bar area.

Tonight 20 of us had our work christmas meal at the Nags Head and we were thrilled with the evening. Not only was the food good quality and fairly priced but the staff were polite and attentive.

The planning for this event did not start tonight, infact it has been chopped and changed a couple of times and the numbers of people attending increased from our original booking of 11 up to the 20 of us tonight. The staff member handling the booking has been accommodating to our changes and needs, including dietary requirements and seating arrangements. She really went above and beyond and kept a smile on her face throughout.

A big thank you to all the staff at the Nags Head for not only setting our festive season off with a bang but for continually proving us with a comfortable and reliable service and atmosphere that keeps...