Starbucks Coffee — Restaurant in East Suffolk

Probably the coolest shop to be seen in in Lowestoft. Which isn't too difficult as Lowestoft high street is a pretty poor show these days TBH. UPDATE: During a visit here earlier in the summer as the sun shines bright through the windows, you can't help notice the appalling state of the seating areas. The soft chairs should be avoided at all costs. I have no idea how so many stains can get onto a piece of furniture. Also, considering the amount of staff, how long does an empty mug of coffee have to remain on a table before it is collected. Way over ten minutes is how long. It can put you off when you have to move the previous occupants beverage to make space for you own when it eventually arrives. Unfortunately,I felt compelled to complain on the website, and along with an apology, I got enough points to get me two free drinks another time. This must be a very rare occurrence as the member of staff who served me was completely taken aback I had accumulated so many points. Didn't have the heart to mention it was because of the disgusting state of the furniture in the premises. Five months later, the seating still looks the same. Once you notice the armchairs...... Oh dear. Another few months later and I was surprised there had been no change to the condition of the furniture at all, except that they had rearranged the furniture so that the soft items were now in the back dark part of the shop and so the hard tables and chairs were now in the window...

Horrendous experience,once we eventually received our drinks we found ALL the tables full of dirty plates and cups,after 10 minutes a young girl cleared the tables but made no attempt to clean the tables.Her male colleague then put rubbish in the bins pushing it down with his hands in the bins up to his elbows,then went behind counter to continue serving food without washing his hands.luckily my wife had hand sanitiser so we could clean our table.A young lady asked the female employee for toilet roll as there wasnt any in the toilet,this request was totally ignored and after waiting for several minutes the young lady had to remove a toilet roll from the invalid toilet.I know young people are paid less wages,but Starbucks you get what you pay for,was there no...

Visited here today to sit in and have coffee with my son and husband, a lot of the tables needed cleaning as well as the seats with food on. I had to clean the table myself where I wanted to sit, also there was no stirrers to stir the coffee with so I had to use a straw and the coffee had been filled right to the brim so when I opened the lid it spilled on the table and over my hand. They did seem very understaffed with only two people serving although very pleasant and friendly, last but not least the ladies toilet desperately needed cleaning and the hand dryer was out of order and as there was no paper towels to dry my hands on I had to use...