The Victory Inn — Restaurant in Eastleigh

HORRENDOUS! Came here after seeing a review about the roast dinner so brought the family with us. Booked a table and turned up waited 10 minutes for anyone to acknowledge us. We eventually got seated and was told that roasts were only served until a certain time even though it doesn’t state this anywhere on the website when booking. We waited 20 minutes to order a drink and stood at the bar upstairs waiting to be served and the staff were too busy standing round having their own conversation than serving us. We had to find staff several times asking for more drinks and an update with our food because it took so long. The main menu food we waited an hour for food, not ideal when you have two young kids waiting to be fed. The food that came out was awful, my partners food was pie and mash which the mash lumpy and 100% microwaveable, the pie had little to no filling. My chicken burger was so dry i couldn’t even eat it and sent it back. There excuse for the delay was due to a table of 10 that came in, if you cannot handle big tables don’t allow bookings for them. I have no idea where all these reviews for good food has come from but we didn’t see this tonight. Really...

Great food, service needs some work

Visited here for the second time since it changed hands, this time being a second chance for the place. Still very unimpressed with some service.

In the previous visit we had to make numerous trips to the bar as despite being advised that there was table service the wait staff seemed to be too busy chatting or on their phones to serve. We had to ask multiple times for the bill and were even charged for drinks that we had ordered but had given up on as they never arrived.

This time we had a lovely friendly waitress, food was good but again service was lacking. Our friendly waitress was otherwise engaged and replaced. We asked for the bill and the card machine in order to pay quickly. The waitress dropped off the bill and left, after a wait we had to ask another waitress to take our money and charge our cards.

It's a shame that service needs to be polished as the food and atmosphere is great.

Also Live music started as we were deciding whether to stay for another drink or leave. This was decided for us when the music started, despite being in the seated area upstairs the music was...

We visit hamble about twice a month and usually eat out for one evening out of two. Over the last couple of months we have tried the food in the Victory, mainly on Friday or Saturday evenings. After 4 visits, where we have said we must review them each time, I've finally gotten round to it. This particluar visit, was about 8pm on Thursday evening, and not wishing to delay we ordered two steaks medium rare. Service was prompt and the steaks were cooked perfectly. The barman was friendly and even took the food order whilst juggling another drinks order, so we wouldn't be waiting so long for it. Previously we have had their brisket fajitas, sizzling with tender, smoky meat and vibrant vegetables, which are a must-try and still the high bar we compare all fajitas too. My daughter also complemented the burger on a previous occasion. All in all this is our go to pub for a quick drink after the drive down and then for a meal when there is no live entertainment as that seems...