The New Crumbs! — Restaurant in Elmbridge

Awful customer service, on two separate occasion. On the first occasion the sandwich lady was flirting with a man who was waiting in the que. Whilst she was doing this she put pepper and cheese on my order when I didn’t even ask for it.

Second occasion. Ordered Three Chicken and Bacon Sandwich to my place of work. 10:49am and it arrived an hour later. I wasn’t too fussed about the timing as I know Sandwich’s take an awful long time to make. When they arrived much to my disappointment they all had mushrooms in with a weird amount of mayo. I called up and addressed the problem as i’m Allergic to mushrooms. They only replaced one of my sandwiches.

I phoned up and when I spoke to the manger she wasn’t customer friendly in the slightest. “The customer is...

Service was ok, borderline friendly, clean. The barrier placed around the counter adds no beauty and is rather pointless, could be a bit more creative plus covid rules have relaxed, a counter shield would suffice. The place does not look inviting. Coffee I would say is just OK. Nothing special about this place, basic little coffee...

“I’m loving the newly improved selection of sandwiches—such a great variety and so delicious! The decor is modern, stylish, and impeccably clean, creating a welcoming atmosphere. I’m so glad it’s re-opened—this will always be my go-to spot for lunch. The staff are friendly and attentive, making the experience even better. Highly...