Burger King — Restaurant in England

Hi everyone I have bad experience today first time order over the app to collect it and as first time order got the offer if you spend over £3 pound you will get free whopper so place the order and went out to collect but when I came over to collect only meal deal but no free whopper so I ask the lady on the counter to see what happens andei explain how I ordered and what should I get she called the manager and explained it after some time off waiting manager said can't get this whopper because is not on the order I am 100% sure it was on the order but after I paid no more free whopper disappeared from the system after first lady download it the application to see what I am talking about she see it what I have on my first order but on my app nothing.PEOPLE BE AWARE Of app from burger king offering you one thing but you will not get it "SCAM" that is all I can say not sure if you order something and get something on offer more like you will not have it and I asked manager to refund the meal I paid for because is the app fouls don't want it any more she refuses to refund it she advised me to go on the app to resolve it by myself not helpful at all she told me to Google it to find the number of the head office but number comes trying to call SCAM NuUMBER not exist in general AVOID the App for orders to be collected customer help from the management not good at all lady she served me on the arrival she tried well to help me but manager not been...

I first visited the store in 2021 and was not too happy with the cleanliness and atmosphere. This is very noticeable. I ordered regardless. I would then visit several times with an attempt to order, but would audit the area and walk away because the store is uninviting and unclean. Gave this store many chances. Visited again when the original veggie burger returned to the menu late 2024, as I really missed this burger but still no change to cleanliness and atmosphere. This restaurant has no atmosphere, very dark and the cooking area is grubby and tired looking. This is damaging to the Burger King brand. I’ve always loved Burger King but since I moved to Corby in 2021 and patronised the store, my stomach turns at the sight of the restaurant. Please visit this restaurant for an inspection. Compared to the high street Romford Essex store, this one fails all brand standards. This is disappointing because I have missed Burger King as I am not a McDonald’s fan. The store is Very dull, dark, floors dry and not appearing sanitised and staff appearance leaves little to be desired. This store is damaging the brand and does not represents Burger King’s values and standards. Please investigate at...

Bought two meals total cost just over £25! Burgers were not ready when the coffee was, then when the burgers were ready one came with out cheese! I took the burger back to the counter and mentioned that the burger had no cheese in it Next thing I know is the girl that made the burger has thrown in the bin and started making another one When this one came the bacon in the burger was stone cold or so that one was thrown in the bin and a third one was made which was dripping in oil, and by this time, I had eaten most of the fries and a coffee had gone cold! To be fair, the young lad who was serving behind the counter, was really helpful and also very embarrassed. It was not his fault, but the girl who was making the burgers seemed like she didn’t have a clue of what she was doing. The worst experience I’ve ever had in a burger house in my life and bear in mind I’m 56 I’ve been in quite a few burger houses are young lad he was working in. There was a really nice guy and I felt sorry I for him, but as an experience I would never ever go back to Burger...