Cattlemans Steakhouse at The Parkers Arms — Restaurant in England

I booked a room to stay with my girlfriend for our anniversary as it was recommended by a friend. I think my friend was blind, deaf and nose blind when he stayed here. ||We booked a double room with an en-suite. We got a family room with a private bathroom that wasn’t attached to the room. I say private, but anybody on the same floor as us can just walk into the bathroom.||The stench of the putrid room made us feel sick. The paint was coming off the walls. The bed was rock solid and seemed unwashed. The towels were more like flannels and a dark colour to try and hide the stains they were riddled with. The drawer was barely put together and the knobs fell off the bracket. The rooms smelt like something had died and someone had smoked a whole pack of cigarettes to mask the stench. ||The photos were very misleading.||There was a nice blonde girl that showed us to our room and once I came down saying that me and my girlfriend were not willing to stay she kindly said that it wasn’t a problem and a refund was a possibility. She went and got what I assume was the landlord and he came up to us both in a confrontational manor. I explained that we were promised a private bathroom and that the room was not up to scratch. He tried to assure us that it was private and the room was ok. ||I said that we didn’t want to stay due to the state of the room and that we wanted a £90 refund for two nights. He said due to the fact that we booked through booking.com, he couldn’t issue a refund. We ended up leaving before we could even get our bags out the car and found a travelodge that cost £60 for two nights. I would have rather slept in my car then spend another minute In that place. Do not book here unless you want a...

Won’t be going back!!

Decided to stop overnight and was looking forward to something to eat after nearly driving 500 miles!

Got checked in at the bar and was shown to our rooms upstairs, on entry to the rooms we were told not sure which room it is but you haven’t got a toilet (I booked both rooms with private bathroom) I looked puzzled and was told you would have to use the toilet at the end of the hallway! I rushed into my room hoping it was my mates room but we both had a toilet!

We then decided to try the food in the restaurant as it smelt really good, no room in restaurant so back to the bar. No room in the bar as a food challenge was about to start so ordered our food and told them we was outside. After an hour of waiting the food finally arrived, was told we would get you some cutlery It never arrived! We couldn’t wait any longer so stated to eat some luke warm fries, I popped my head into the restaurant but it was heaving so headed back to the food. Took a bite out of my chargrilled chicken burger and nearly broke a tooth, it was burnt black underneath.

Nipped back into the bar to report the issue and was told by the bar staff ‘you will have to wait a while’ Spoke to the bar staff after waiting a while and was told manager would come out. Finally the manager come outside and agreed she would reimburse me for the meal. Waited 30 mins for her to return but no sign of her! Decided to call it a night and was hoping to see someone in morning but no one to be seen So still no refund received and would not recommend at all. Also didn’t sleep all night as windows were thin and loads of traffic noise.

Over a week now and still no reply!!

Still no reply a...

I booked a room to stay with my girlfriend for our anniversary as it was recommended by a friend. I think he was blind deaf and nose blind when he stayed here.

We were promised a double room with an en-suite. We got a family room with a private bathroom that wasn’t attached to the room. I say private, but anybody on the same floor as us can just walk into the bathroom.

The stench of the putrid room actually made us feel sick. The paint was coming off the walls. The bed wasn’t comfy and seemed unwashed. The towels were more like flannels and a dark colour to try and hide the stains they were riddled with. The drawer was barely put together and the knobs fell off the bracket. The rooms smelt like something had died and someone had smoked a whole pack of cigarettes to mask the stench.

The photos were very misleading.

There was a nice blonde girl that showed us to our room and once I came down saying that me and my girlfriend were not willing to stay she kindly said that it wasn’t a problem and a refund was a possibility. She went and got what I assume was the landlord and he came up to us both in a confrontational manor. I explained that we were promised a private bathroom and that the room was not up to scratch. He tried to assure us that it was private and the room was ok.

I said that we didn’t want to stay due to the state of the room and that we wanted a refund. He said due to the fact that we booked through booking.com, he couldn’t issue a refund. We ended up leaving before we could even get our bags out the car and found a travelodge. I would have rather slept in my car then spend another minute In that place. Do not book here unless you want a...