Chaiiwala — Restaurant in England

Chaiiwala Review

Chaiiwala is the perfect Indian Street Food Cafe with a twist. They offer items on the menu that you only ever once had in your mothers kitchen! It is prefect for a quick Karak Coffee on the go, a Lazy Sunday breakfast or just a filling brunch.

The interior design and decor is contemporary and is pleasing to the eye. They have some seating available, however it can be busy at peak times.

We have tried a number of items on Chaiiwala’s menu.

All Day Desi Breakfast 🍳 - Desi breakfast meal which includes an omelette, spicy beans or daal, roti and Chaiiwala’s classic karak chai. Very reasonably priced and is perfect for those lazy Sunday mornings. We absolutely love this breakfast!

Karak Chai ☕️ - Indian style brewed tea, smooth and creamy infused with Chaiiwala’s special spices and sweetened to your taste. You can’t go wrong with a karak chai.

Saffron Chai- Chaiiwala’s classic karak chai with additional saffron spices. This has a kick of saffron spices.

Chai Latte ☕️- Warm spices mixed with steamed milk and coffee. If you’re a coffee lover this is great!

Bombay Sandwich 🥪- A 4 piece potato grilled sandwich served with a coriander mint chutney. This is a nice yummy snack.

Butter Chicken Roll 🌯- Succulent pieces of butter chicken wrapped in Chaiiwala’s classic handmade roti. Great for on the go.

Masala Chips🍟- Hand-cut chips marinated with Chaiiwala’s special spicy sauce served piping hot. We absolutely love their masala chips. They are nice and moist and you are served a generous amount.

There are many stores across major towns and cities so be sure to check one out near you! The pricing is very reasonable, but unfortunately they don’t accept card payments, so make sure you have some change with you!

Individual Chaiiwala cafes are not HMC certified, however they source all their chicken from a central kitchen that is HMC approved.

We absolutely love this Indian Cafe concept and is a must for anyone who loves their Indian Street Food. Our...

Extremely disappointed and the most awful, disgusting rude disrespectful staff! and the management is so ignorant its unbelievable.

As a regular customer with chaiiwala blackburn since 2017, we've placed big orders on a weekly basis and never had any issues.

However since last year we have had nothing but issues and our orders have been messed up, but when we go back the matter has been resolved. But last month one of our staff member was humiliated and treated extremely badly by an unexperienced little girl stood at the counter who had no manners, extremely rude, I was on the phone to my staff about the missing order, She heard the conversation and rudely asked my staff to put the phone down.

Infront of other customers the rude staff serving, accused my staff humiliated her stating that she was lying, I couldn't believe how she insulted her as I was still on the phone and heard everything, then she called out a senior staff member out who she started making fun out of my staff and telling her to "talk to the hand as the face isn't listening" my staff couldn't believe it, she was so upset and walked out of the shop.

The same day I reported this to a manager, who took no notice and never got back to me, a few days later I called again and spoke to the assistant manager who admitted that the rude person serving has no experience serving customers, and due to short staffing they had to place her there, she assured me that she would investigate this complaint and get back to me, till to date I haven't heard anything.

I highly recommend to stay away from this place, where customers are not valued and treated very badly and humiliated, and your voice is never heard, and the management is just as bad! chaiiwala has lost a big custom, through our company...

Chaiiwala – Perfect Tea and Top-Notch Service

Chaiiwala is hands down one of the best places to grab a cup of tea. If you're a tea lover, you absolutely cannot miss it! Their tea is nothing short of perfect—rich, flavorful, and just the right balance of spices that warms you from the inside out. Whether you’re in the mood for a classic masala chai or something a little different, Chaiiwala has you covered with a great variety to choose from.

What really sets this place apart, though, is the customer care. The staff are always friendly, welcoming, and go above and beyond to make you feel comfortable. The service is quick, and they take the time to make sure every customer is satisfied, which is rare to find these days.

The ambiance of the place is also fantastic. It's cozy, relaxed, and perfect for either grabbing a quick chai to go or sitting down with friends. The vibrant, colorful decor adds to the inviting atmosphere, making it a lovely spot to spend some time, whether you’re by yourself or with a group.

All in all, Chaiiwala offers a top-tier tea experience, amazing customer service, and a welcoming vibe that makes it a must-visit spot for anyone...