Cherry Tree — Restaurant in England

My partner ordered the food with an hours waiting time! And on checking his receipt realised he had been charged for a mega stir fry which he hadn’t ordered. Our food arrived exactly an hour after ordering, by which time the football had finished and the place had emptied out. We were also more than ready for leaving. Paid extra to upgrade from rump to sirloin. I could not see any meat on the steak just fat and grizzle and struggled to get my steak knife through any of it. Told the lady who had come to apologise for the extremely long wait. She offered to get another piece of steak cooked by the chef as walking off with my plate. I pointed out the rest of the meal will be cold by that time and she agreed to get a fresh meal cooked for me. She came back and said the chef was happy to replace the meal as that piece of steak that was served to me was the best of a bad bunch!!!!!! And would put rump on the new meal. I pointed out the sirloin was more expensive….i was not offered the difference i had paid back which in my opinion should have been offered immediately but replied with errm I suppose I could give you a free drink. I said I don’t want another drink but as that was obviously all I was going to be offered I agreed . She went off and did not return. I had to go to the bar and explain the situation to the girl who was now behind the bar. All very uncomfortable. The more pleasant lady mentioned in other reviews brought my fresh meal said the rump is cheaper did you get the difference paid back to you. I said no given a drink. She said the least you should get is the difference in the cost back and would speak to who was in charge. Didn’t come back or get the difference just a drink which I didn’t want. My partner drank it while waiting for me. He finished his meal as mine arrived. Unfortunately not a pleasant experience and won’t be returning or...

Visited Tuesday 13th June 2023. I had chopped salad with 5oz Rump Steak ( strips). The steak was probably the worst I have ever had in 50 years of eating out. I left on my plat three rope like pieces of gristle 2 at nearly 1.5 inches and one at over 2 inches. My wife told the waiter and I also , gently remaked oh it and he said he had told the chef. There was a female eating and working on a lapt I assumed was the Manager . While I don't look it I am handicapped following cancer surgery. I ask the waiter if the locked toilet needed a RADAR key he did not know what it was and pointed the male toilets out to me ..I need the disabled toilet . After the waiter spoke to the female on her lap top she shouted across the room it needed a RADAR KEY....not very discrete. The toilets had not toilet paper and looked as if they had not been looked at for many hours. The assumed Manager made no apology for the ropey steak or took any notice of the staff discussing boyfriend or family problems while we waited to order. The assumed Manager was not managing the staff or caring for the food or facilities but was tapping away on the lap top and eating one handedly... not a nice sight . The salad was great and, but being a quite time, the atmosphere was good . Not a great experience but fortunately I will never need to visit there again ...but I will not be patronising any other Sizzler Pub either. Poor Manager, poor staff training and...

Had a meal here last week and there were four adults and two toddlers. The manager on shift was really accommodating for our needs, as were the servers with our requests. The table and high chairs were clean, as were the menus and cutlery. The choice on the menu is good and there are options for different dietary requirements. We got two meals in the £13 deal and our child had fish fingers. The food was piping hot when it came out. My husband said his fish and chips were really tasty and our child ate the majority of his meal so clearly enjoyed it. The halloumi flatbread didn't have much flavour despite having sweet chilli sauce with it, the flatbread was hard and the halloumi was soggy. Perhaps it's something the chain could look into in terms of ingredients or cooking method, I don't know. I ate the majority of it, but if we went again, I'd pick something else. We did wait a long time for the food to arrive, maybe 40 mins despite the pub having only just opened and not being busy which did seem odd. The drinks were tasty and the coffee hit the spot though. We'd consider visiting again, but not if we were...