Domino's Pizza - High Wycombe - Cressex — Restaurant in England

Order was placed at 8pm and tracked on “Dom” the pizza tracker. After about 45mins the tracker showed our order had been delivered, however we had not received it. Confused, we phoned for an update and was told that the delivery driver had a puncture and a new order was being sent out to us within 15 mins. 30 mins went by and we heard nothing, phoned again for an update and was told our order would be delivered in 5 mins. After 30 mins the order was finally delivered, but part of our order was missing. The delivery driver stated that they would refund the order due to all the issues. We waited two hours for an incomplete order and the staff made no effort to inform us of what was happening. Have not...

The staff let this place down, the customer service is terrible; they are not helpful, can be hard to communicate and some are even rude. We have ordered from here three times and out of those two times the order has been wrong. One lady even accused me of ordering wrong until I showed her my order, even then she was reluctant to redo the order. I definitely won’t be ordering from this specific branch again even though it is right on...

Ordered tonight and had items missing from the order. Called to ask for them to be delivered and was told we had to wait 45 minutes or get our money back for just the missing items. Explained that we ordered items as we wanted them, so could they please deliver them. Nearly 2 hours later and we are still waiting. Very poor service,...