Greggs — Restaurant in England

The staff here seem to look like they hate been there, what happened to been polite and acknowledging the customer, every time I’ve been there it just seems like it is an effort for them to serve the customer, there is two of them most times and one is always hiding at the back? Why? Why let the people waiting to be served stand there for longer than they need to? I appreciate they are providing a service, and I appreciate they can get fed up at times but for pity’s sake smile 😊 at the customer, acknowledge the customer, try putting a bit of pride into what you doing! Lately the pasty’s have been either burnt, ice cold and the day before stock? I don’t see why it takes two people to make one sausage bap and a coffee, it is ridiculous! And get the air conditioning serviced, no need for the filter to be blocked solid, if that is not clean what is the rest of the store like? 20 mins to make 3 hot sandwiches and 1 coffee? Lucky they are in a spar shop! Really guys up...

Just a thought but when buying food at this luxury establishment was hoping for food to be cooked not raw wormed up or left out on hours on end just to be sold to a customer had get a refund multiple times now I also feal as if food that's not up to scratch...

Greggs is fine if you like cold food. "Sorry, we can't warm up that sausage roll, it's against the rules". "Sorry, we can't make you a toastie, we've turned the oven off, even though we don't close for 45 minutes" OK! I'll go somewhere else then. Happens...