Indian Ocean — Restaurant in England

Me and my girlfriend came here for a meal and they charged us for multiple things which we didn’t ask for. We only asked for 2 curries, 1 plain naan, 1 rice, 1 popadom and 2 drinks but they lied to us about the price of things for example they said the drinks were £6 each but came up to a total of £15.60 for 2 drinks and they also added an assorted pickle tray on to our order without us even mentioning one of them and they also made us pay for 2 naan bread even tho we asked for 1 and we also only asked for 1 popadom and they charged us for 2 and they told us we would get “discount” on the drinks but when we came to order they was actually more expensive which i find very sly as they have lied saying they would give us discount when they in fact charged us for more than we asked for. The staff was also very rude, and pressuring to make an order, almost walked out, felt as if this ruined our day out. Dirty toilets and cutlery, aswell as selling alcohol to underage people. Definitely something that could be taken to trading standards, MP, police or the local authority’s. Shouldn’t be happening at all it’s disgusting. No other local restaurants would give me this experience. Very disappointed. We got told it would be £33...

I recently posted about the small portion sizes now it went from a 2 to a 5 star review hear me out. It's improved and this isn't something I say often. Curry is my favourite so it isn't hard to get a 5 on this topic but it has to be done right and when I say right I mean seriously right to perfection , which you guys did last order. Past few times orders have taken forever and the portion sizes have not even been enough to feed a bird and stone cold. Last order my portion was enough to feed the family from Home Alone food was still hot and it tasted fantastic. Delivery time ✓ Staff ✓ Service ✓ Price range X food quality ✓. Now I say price range X due to spending £15 for delivery. But you earned a solid 5 star review and that's hard from me I hope the next orders are this way.

UPDATE

If I could give 1000 stars I would, The best curry I have ever had is from here this place is seriously a hidden gem and I haven't even dined in yet! Seriously this is the best Indian not just in York but in the whole of the UK. Gorgeous everytime and the delivery drivers are friendly. ORDER HERE! You will not be...

I’m really disappointed with the Indian Ocean and sadly for the second time. We made a reservation for Christmas Eve weeks in advance but on the evening there was clearly a problem with their booking system, they’d overbooked and we joined a queue of people who had all arrived for a table reserved at the same time. What was really disappointing though was their customer service, or lack of it! The manager just busied himself with all the seated tables and ignored the problem, clearly hoping we would just go away, which we eventually did. There was no apology, explanation or offer of an alternative such as a rebooking for another night or a takeaway. We left after 20 minutes of standing in the foyer, being ignored and feeling really let down by a restaurant we have been visiting for 10 years. Sadly won’t be...