Jaan's Restaurant Blackburn

Definitely would not recommend. 100% avoid. (1) the steaks were advertised to be served with peppercorn sauce. However we were not given any sauce, when we asked the waitress where the sauce was. She went into the back and brought chilli sauce (5 minutes after serving the food). We told her we wanted the peppercorn sauce as advertised on the menu, she said that the restaurant does not serve the peppercorn sauce. She did not tell us this when we ordered the steak. She had the audacity to claim it wasnt even displayed on the menu! We had to point it out to her ourselves. At the end when we recieved the bill, they tried charging us extra for the chilli sauce that we did not even want!! (2) chips were served cold, we did tell them and they did make us fresh ones but it came a while later after the chicken had been nearly eaten (3) We asked to substitute mash served with the steak for extra chips. We did not receive this (4) their "stir fry" noodles tasted plastic and were definitely reheated in the microwave prior serving with hardly any chicken in it (5) we ordered a grilled fish starter to eat with a roti. The roti was given 10 minutes after serving the fish, at which point the fish was already eaten. (6) when we tried to talk to the manager Kareem to deal with our complaints, we expected an apology however, he walked away mid conversation without resolving the problem and left a 13 year old boy to deal with us.