Jai Ho Hazlemere Indian Restaurant — Restaurant in England

We had a curry tonight and was really disappointed. We have been pre pandemic and really enjoyed it, but it was poor from start to finish. The first issue was the massive delays in ordering and receiving everything from drinks (all took ages, had to remind of our order several time, got the drink without the glasses etc)to food. We then waited over on a hour for our mains and when we complained about this we're essentially just told, we are busy. My main, when it eventually came was over cooked (salmon) and tasteless so I sent it back. This had all taken so long however that replacing it seemed futile so I just ate bits of everyone's food. I asked for another drink instead, which never came. When the bill came only my returned meal had been removed from the total, there was no apology for our poor experience nor any attempt at recompense. When we said this, the member of staff said that as we had eaten our food (for the most part) as far as they were concerned it was fine. As if we had any other options at 9.30 at night. Our table had been seated at 7.15. I won't be going back. There are several other Indian's in the same area so will ge going elsewhere...

went to the restaurant Saturday evening 8th February with my husband , its probably the 10 th time we have been there and always enjoyed it . when the food we ordered did come out it was quickly thrown down by the waiter ! but we never said anything , looking round we thought oh it must be that they were under pressure but the place was half empty anyway . The food was very nice but as my husband didn't eat very much we asked could we take it away in a doggy bag ! your waiter then said . if you want to take it you will have to do it yourself as he said he was too busy and then threw 3 cartons on the table and walked away ! looking around again there was not many people there anyway, this was the first time we have ever asked to take food away...

We went as a group of seven males to celebrate a friends birthday. it was on a Wednesday which is the one day in the week they have a special Banquet fixed price menu. I made a good choice of King Prawn Special with rice as an extra. The food was cooked to perfection and really enjoyable. The service was efficient and friendly throughout the entire evening. My only criticism that would prevent me from giving a 5-star rating would be the decor. I personally found the decor to be a little drab and...