Order on the app, They gave me my Krushems milkshakes told me to park up, which I completely understand. However they then took over 20 minutes to come out and give me my food (it was a Monday lunchtime and was quiet), by which time my milkshakes had completely melted, which I was bringing home to a family member.

Was just about to go in but he came out with multiple food bags. Gave me a bag and walked to another car. I checked the order and it was wrong, however it had written on the receipt my number plate on it. I then had to call the boy back, tell him it's wrong and he gave me my order but with someone else number plate on it!? I checked the bag and was given 2 small fries instead of 2 large fries, and they were both completely cold.

Seems like my food was made and put to the side to get cold, until they had another order to bring out. Because they took out multiple orders at once, despite the fact I ordered 10 minutes before the car in which my order got mixed up with. So I have no idea how they confused the number plates!?

I've worked in fast food up until a few months ago, and I was going to complain but I understand that none of this is probably the poor boys fault who gave me the bags. Just find it ridiculous the time it took considering it was a very quiet Monday there. And they got my order wrong!

Horrible experience won't go to this KFC again...