McDonald's — Restaurant in England

One of the worst I've ever been too... I've travelled the country with work and have been in many mcdonalds, none of them anywhere compare to how bad asda hollingbury store is.

Took at least 30 minutes to get a mcmuffin meal and a bacon roll meal... I had to go ask where my order was, persistently, asking 3 different members of staff. Clearly an English test isn't part of the training course for mcdonalds because most of them struggle to understand us, which is crazy because they can speak English so why do they find it so hard to understand someone's issue....

There was 1 lad in there today (staff) who was brilliant! But he got the raw end of the unhappy customers because everyone else hid. Including the manager. It is absolutely disgusting that a manager can provide such poor service in a franchise, yet stick there staff out to face the force of unhappy customers...

The lad had short dark hair and glasses, he was run off his feet the poor sod, litteeally running too and from customers to try make it quicker, whilst the lazy staff stayed out the back and showed there face for a couple orders.

I asked 2 people where my food was, both ignored me and walked out back. The 3rd i asked was the nice male, he got my food straight away for me.

That lad will be on the lowest wage there, yet he was holding that franchise together this morning.

I understand staffing can be an issue, but that's no excuse, you've got a window on the side of the store that looks into your kitchen, ee can litterally see you all stood in there talking.

This store has been the same ever since it was opened.

People come into somewhere like mcdonalds for FAST FOOD. that's what you advertise as, so we expect fast food, we come in during breaks at work, with limited time, if we had more time we would go to an actual restaurant but we want fast food and I'm not even joking when I say this... you could go to any restaurant and have a 3 course meal sometimes before you lot have cooked a burger and chips...

That staff member will go home tonight exhausted and probably upset that he's had the crap off customers.

I apologised to him before I left because I genuinely felt bad as it wasn't his fault. He was extremely kind and that's rare to find in...

A Mediocre Experience at McDonald's in Shoreham by Asda

My recent visit to McDonald's in Shoreham by Asda left me with mixed feelings and a mild sense of disappointment. While the fast-food chain is known for its consistency and convenience, my experience fell short of expectations in several key areas.

Firstly, the speed of service was surprisingly slow, especially considering McDonald's reputation for efficiency. Despite there being only a few customers ahead of me in line, the wait time seemed excessive, leading to frustration and impatience. It was disappointing to see the staff struggling to keep up with orders, resulting in a delay in receiving my meal.

Furthermore, upon receiving my order, I found that the food quality was subpar compared to previous visits to McDonald's. The fries were lukewarm and soggy, lacking the crispiness that I've come to expect. The burger, while still tasty, seemed hastily assembled and fell short of the standard I've experienced at other McDonald's locations.

The cleanliness of the restaurant also left much to be desired. Tables were left uncleared, and the floors appeared to be in need of a thorough cleaning. The overall ambiance of the dining area was lacking, which detracted from the dining experience.

Additionally, the customer service fell short of what I've come to expect from McDonald's. The staff seemed indifferent and unengaged, lacking the friendly demeanor that typically characterizes interactions at fast-food establishments. It was disappointing to see a lack of enthusiasm and attentiveness from the employees.

In conclusion, my visit to McDonald's in Shoreham by Asda was an average experience marred by slow service, subpar food quality, cleanliness issues, and lackluster customer service. While McDonald's typically delivers a consistent and convenient dining experience, this particular location failed to meet expectations. With improvements in these areas, McDonald's could enhance the overall dining experience for its customers in...

I work for Uber eat, I got to that little window which is shut and non of the staff pay attention to me standing under the rain trying to pick the food as soon as possible , and when I knocked at the window to attract their attention a tall young man turn to me and waved go away, and when he saw me persisting he open the window, I ask him politely to check if my order among the piles of orders and no body was there to pick it of course because of the bad experiences, he said we are very busy and then he shut the window and shouted to me good bye, I insisted to talk to the branch manager and that was (Wednesday night the 15th of December 2021 my Christmas present), he again tried very hard to get rid me he was not listening to my complain and, a young lady was among the crowd inside spotted the order which was already done god knows when and most probably cold ❄ I was there for a good 25 minutes plus the journey , definitely cold, and that young man again he gave me that look and shouted in a very sarcastic manner good bye, have a good day , I tried to reach the head office and again proved to be impossible mission, I decided not to pick from this branch ever again , and for that I'll give...