Miller & Carter Middlewich — Restaurant in England

I came here for the first time on Sunday the 24th with my daughter for lunch. We used to come here all the time when it was Salt Cellar and just hadn't got round to coming since. At first I was a bit wary as the prices are more than we usually spend but I also wanted to try it out. I have to say I was NOT disappointed, yes it is more expensive than the previous establishment, however the quality has increased massively also. Starting with the decorations, it looks wonderful inside very warm a welcoming with enough tables and evenly spread so your not on top of each other. There's also a larger table as you come in (which I forgot to take a photo of) that has it's own little area which is nice. The lightening and everything all comes together really well. The food was absolutely delicious and cooked to perfection. Again it costs a little more, but the quality is well worth it and you get very large portions too. In Sundays they have a 3 course set menu for just under £35 each (you still have quite a large choice of food, it's just not everything that's on the a la Carte menu but it works out cheaper) luckily my daughter and I had looked at the menu online and everything we wanted to have was on that - which was Champo! My daughter had a sirloin steak and I had a rump steak, both medium rare and both cooked to perfection, for starters we shared the baked Camembert. It was all delicious 😋🤤. The Service was absolutely brilliant,we were greeted quickly and friendly at the door and seated in a booth seat. Our table service was done by Millie and she was fantastic, very friendly and very helpful (especially when she realised we hadn't been before). The chefs do a sterling as the food came out fast and hot and as I said cooked to perfection. Miller and carter have an app, which I downloaded and on your first visit you get a free glass of fizz (I was driving so my daughter had it). There's also a loyalty program which I haven't really looked into but at a glance it seemed good (I believe you can even get gift vouchers on it)

Overall a fantastic lunch in a lovely establishment. We definitely will come again as the food, service and everything was excellent.

Once again hats off to the...

Sorry for long review Would give zero if I could visited today with my 8yr old special needs son on entry greet very pleasantly and seated promptly drink order taken sadly this was the last good customer service we had I had to call over different waiters and members of staff the whole time we were there waved over bar staff to ask could I order he went to get our waitress who he couldn't find so he came back to take order himself bless him he was not familiar with the iPad and really struggled next came the starter burnt garlic bread with nearly invisible cheese after waiting ages I then flagged another member of staff to ask could she check on our food as my son was getting flustered she never returned so asked another waitress who brought out our food my steak was ok more rare than medium but ate as was hungry my son ordered tomato pasta and meatballs well he wouldn't even try it the pasta was well overcooked and mushy, the meatballs were stale ,dry and overcooked no one ever came to ask how food was etc I then had to call someone else to order desserts this was the only course my son ate I ate part of mine at this point we got up to go pay the bill as nobody came around I asked the waitress as my son did not even touch his pasta could she alter down from a 3 course to a two course which I thought was fair she said she'd ask to which another member of staff came to tell me she'd have to ask someone else at this point my son was starting to get worked up with waiting i wasn't going to complain and advised the lady that I would just pay as the cost wasn't worth the being passed from one person to another I informed her that the customer service was absolutely atrocious and they need some training as it's really letting them down I have ate at miller and carter for years and regular attend Crewe branch I have never had any issues I am usually not a person that complains but feel that people need to know what the service is like if your expecting miller & carter service do not goto middlewich I will not be returning...

Absolutely disgusting service by the male manager when I told him my steak was too dry and tough and that I asked for a medium rare I was laughed at by himself and the the forign waiter and got told that it's the batch and too change the meat completely if I felt like that as it all comes from the same cow then I showed him clearly that the steak was medium well not medium rare I ended up not eating anything My wife had hers she was OK as she is pregnant I'm disgusted no apology was given but tried to justify himself by saying I was not laughing at you When I asked the forien waiter he put his finger up at me and said 1min mate Could he not say I am busy about serve another customer will be with you soon And no apology again given Paid and left I will never return Am a regular customer and tip there staff as well quiet heavily and I think it's disgusting how they treat there customers I arrived at the at 6:35pm when my steak came sent it straight back and never got my steak after that got told 5min will be out 10 min went then got told 4min waited further 15 min and cancelled I cancelled the steak In the end I had to starve because came 8:00pm and there was no sign of my food and did not want it after that either I came out and bought my wife and one year old son and we needed to get him home as well I hope whoever is reading this teaches there team manners you dare put your finger up at me I will be reporting this to trading standards as this is...