Nando's Beaconsfield Services — Restaurant in England

Nando's Beaconsfield: A Flavorful and Friendly Experience

I visited Nando's in Beaconsfield last Saturday with my cousin, and we both had an excellent time. This branch offers a delightful dining experience for lovers of peri-peri chicken and vibrant, flavorful dishes. Conveniently located, it upholds the chain's reputation for quality and consistency.

Ambiance and Atmosphere: The restaurant boasts a warm and inviting atmosphere, with a modern yet cozy interior design. The decor blends contemporary elements with African-inspired artwork and vibrant colors, creating a lively yet comfortable environment. The seating is well-spaced, providing ample room for groups and families, while also catering to solo diners and couples.

Service: The staff at Nando's Beaconsfield are consistently friendly and efficient. From the moment you walk in, you're greeted with a smile and guided through the menu if needed. Orders are taken promptly, and the wait time for food is generally short, even during busy hours. The team is attentive and quick to address any needs or special requests.

Food Quality: Nando's is known for its peri-peri chicken, and the Beaconsfield branch does not disappoint. The chicken is perfectly cooked, tender, and juicy, with a variety of spice levels to choose from, ranging from mild Lemon & Herb to the fiery Extra Hot. The sides are equally impressive, with options like the creamy coleslaw, spicy rice, and peri-peri chips providing great complements to the main dishes. Vegetarians and vegans will also find satisfying options, such as the Supergreen Burger and Peri-Peri Houmous.

Value for Money: The pricing at Nando's Beaconsfield is reasonable, especially considering the quality of the food and service. Portion sizes are generous, ensuring that you get good value for your money. The restaurant also offers a loyalty program, which is a nice perk for regular diners.

Cleanliness: The restaurant maintains high standards of cleanliness and hygiene. Tables are promptly cleared and sanitized between customers, and the overall dining area is well-kept. The restrooms are clean and well-stocked, reflecting the establishment's commitment to providing a pleasant dining experience.

Overall Experience: Nando's Beaconsfield is a great spot for a casual meal with friends or family. The combination of flavorful food, friendly service, and a welcoming atmosphere makes it a reliable choice for anyone craving a satisfying and enjoyable dining experience. Whether you're a long-time fan of Nando's or a first-time visitor, the Beaconsfield branch is sure to leave you impressed and eager...

Good evening,

After a long day of work me and a few friends thought we could offload and enjoy a meal at Nando’s as we regularly do at majority of the branches. However, in this particular branch we found the manager to completely rude and incompetent of doing his job which is to keep the customers satisfied. This is because after completing a order of over £50 my partner has a specific diet requirement and asked the cashier if they could assist which he complied checked with the manager in the first place and put through the order. After placing the order the manager has came by and stated we cannot fulfil your request which left us thinking why take the order in the first place, and he insisted he wasn’t listening to his staff as he was ‘busy’ but really he just wanted to be difficult as many other Nando’s managers had helped out before or he should of made it clear from the start.

Therefore, I requested the manager to provide his name so I can take this further which he refused he was adamant to say in your complaint just say Beaconsfield manager and they will know who he is and he became aggressive so I started filming for my protection and safety and he immediately removed his name badge.

He didn’t give us a chance to talk things out he just refused to talk or even meet us down the middle to help resolve an issue which was made by his members of staff and himself.

We waited at Nando’s dissatisfied as we was waiting 30 minutes and on top of that left without even enjoying the food.

It made me just want to get my refund and never return to a Nando’s again just because of the incompetent person Nando’s has employed as a manager.

I am actually shocked at his behaviour and his lack of knowledge about the law as he mentioned ‘I will sue you because I filmed for my evidence and safety because of him not knowing of how to talk to customers or being aware of the law.

I can provide a video evidence and a receipt if needs be if needed for further details.

But I am unhappy with the way that manager dealt with this situation so I’m hoping to hear from Nando’s or I would like to take this...

Arrived at 21:15 and waited for 10 minutes to be seated only to be told that they were only doing a take away service on a Monday evening as they said they got very busy during the day and running behind in cleaning before closing. At this time, there were still tables near the entrance that were available and other customers were still waiting for food. We were ready to order and knew exactly what we wanted but they insisted that it was not possible as the Manager wanted to close the restaurant before closing time at 22:00. Nonetheless we agreed to do the takeaway option.

Upon placing the order, I asked Mali who served us on the till if we could sit down and wait at the booth closest to the exit whilst waiting for our food. He replied that they were closing the section so we got told to wait outside the restaurant for our food.

When we came back to collect our order, there was a couple sitting in the booth that I asked about and the staff weren't fussed about them waiting there.

Overall, I understand that this Nandos branch is placed in a motorway services facility and can get quite hectic during peak business hours. However what left a bitter taste is the way the staff handled the rush before closing - would be better to place more experienced staff to deal with customers or train them to provide a better...