Visited here last week. My husband had been before and wanted to return as he enjoyed the food. I arrived 1st and asked where to sit. A pleasant waitress advised " anywhere without reserve sign" I sat down and once my husband arrived, a few minutes later, our order was taken..Bacon butty, advacardo on toast, a regular coke and black coffee..A different waitress returned a with diet coke and my coffee. When we pointed out it was diet, she responded " its all we have in the fridge." My husband returned it and opted for a tea. The waitress seemed quite put out and throughout our visit appeared displeased. After a 20 min wait for a basic order, a large party arrived. The pleasant waitress asked us if we would move to a different table, we happily agreed. She apologised and said she forgot to put reserved sign of our table. No one offered to help move our drinks etc. I asked for a cup of hot water.( had drunk coffee as waited so long for food) The same ,displeased waitress brought me a jug, then a glass for my boiling water. Not a problem if she had not already been so unpleasant. After 30 mins, still no sign of food, when we asked we were told " it will be another 10 minutes " When we arrived the cafe was less than a quarter full. My husband had to return to work so we cancelled our order. I went to the counter to pay. The same waitress argued with me that when I pointed out my take on our visit. She even said it was my fault for sitting at a reserved table ( no sign when I sat there and not a problem when they took our order) I felt I was factual and in no way argumentative. They still happily charged £6 for an average black coffee, a tea and some awful service. I had to score food a 1 as we didn't get to try it. I don't often write a bad review, however this was an exceptionally...
Read moreStopped off for coffee and cake on the way home from birdwatching at Parkgate. Staff were really pleasant and helpful and it turns out that the cherry scones were made on the premises. My partner assures me that his scone which he had with butter, was very good. The coffees were really good and piping hot which is how we like them. Mine was a soya latte and my only really minor criticism is that I couldn't get a plant-based cake. No matter...I can understand it's perhaps a niche market and folk need to make money. The cafe itself had a lovely, comfortable interior with modern furniture and decor. As it was sunny we sat outside and made use of the cute tables. If we were in the area we would...
Read moreMy wife and I sat at a table the waitress took our order she returned with the wrong soft drink and when it was pointed out said that’s all they had in the fridge. A larger party then turned up and staff asked if we would move which we did but no one came to help to move our drinks, teapot etc. waited for over 40 mins still no sign of our food by which time we’d finished our drinks. Very poor service by young waitress. My wife asked for a cup of hot water, she brought a small jug, then a glass ! In the end we ran out of time and when we asked about our food were told another 10 mins. Have visited several times previously without issue but won’t return after...
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