The Blue Bicycle — Restaurant in England

We came in once, a couple of years ago but the danish pastries were stale, and even the replacement was so didn’t go back, until last week when I went with my brother and sister in law for a catch up. We were directed to a table by the waitress, pleasant enough. Tea cakes were ok, but after about 40 mins the waitress came to the table and said ‘ by the way, this table is booked, now’. No apology or explanation. We got up and left, we were going to have another drink but didn’t bother at this point, decided to go across the road to Elephant Cafe. I mentioned that the table should have been marked or explained when we came in and had at least an apology. The guy behind the counter was really apologetic, absolutely no issues there, but then the waitress came across and asked what was wrong. Explained again that she had put us on the table, did not explain that it had been booked out or apologised. Her response, ‘ you can sit upstairs’ ! Needless to say we will not...

We had breakfast at this place on 8th July 19. It was not as described on the menu, homemade hash brown was actually cheap frozen one bought in, seven baked beans on plate, and yesterday's leftover burnt pieces of butternut squash. The service was poor, food awful and we found later we had been over charged. We complained by email and a manager called me to say that the owners were not interested and would do nothing for me. He said that they were selling the business. I visited the place yesterday to discuss my issues with the new owner, hoping that she would try to make up for what has happened and keep a customer, however she said that they were a different company and told me that they had plenty of customers. I say good luck to them and hope they are more successful than the...

Been here twice first time wasn't great thought we would give it a second chance. Second time round was even worst than first. Avocado was black chef tried to cover it up with seasoning. Potato's tasted like warm ups. And coffee was freezing cold so I sent it back and barista took it from me and heated it up under the steam! Didnt even have the decency to make me a fresh one. The staff where nice it seemed like the bosses who didn't really have great customer service. Didn't even care to ask what was wrong with the breakfast when I asked for the breakfast and coffee to come of the bill as I never ate the breakfast or drunk the coffee. Such a shame as its situated in a beautiful location and have the potential to be a...