Parsons Bakery — Restaurant in England

Parsons actively encouraging the spread of Covid19! Well that is what i assume due to the following. The sign on the door states that 2 customers are allowed in at any one time, you would assume that to mean that 2 customer will be served at any one time. Nope, 3 workers in there dealing with sandwiches etc, and only one serving. So i am in the shop as well as one other person (someone who was obviously "exempt" from wearing a mask!, and you are going to get them!) and i had to wait about 7/8 minutes while they ordered their pasty and then sausage roll and then coffee and then wanted sugar in their coffee...... and all this time i just stood there potentially breathing in the covid spreading air of the mask exempt other customer! Why on earth would you let 2 customers in if you are not going to serve them both! It is no use suggesting that the 2nd customer may use the time to browse, because everyone knows what Parsons sells, they have, afterall, been serving the same old boring sandwich, pasty and cake selection for well over a decade. So i can only conclude that they are actively doing their bit to speed up the...

I came to Parsons for one thing and one thing only: a JAM donut. Not a dry, sugary bread puck. Not a "jam-scented air pocket." An ACTUAL jam donut. You know — that sticky, fruity joy explosion that makes your fingers a crime scene and your soul sing?

Instead? I bit in and was greeted by… emptiness. A yawning void. A sad, hollow puff of despair. I’ve had more filling conversations with my toaster.

I even squished it from different angles like some kind of donut chiropractor — NOTHING. Not even a smear. I was robbed. Emotionally. Spiritually. Confectionarily.

If I wanted a plain donut, I’d have just bought one and filled it with my own tears.

Parsons, please. Either put jam in your jam donuts, or rename them "Jamless Regret Rings" and let us all move on.

Bina was...

Sadly, there was no filling in my Traditional Steak Pasty until the last third of it today (see photograph), and the filling that was eventually there was like yesterdays soup. All pastry and air otherwise. This is not the first poor experience from Parsons. Previously had their food from their branches in both Westbury-on-Trym and Bath, which were also below par, but not quite this poor. Their customer service lacks too. We live and learn, but I think I need to make a packed lunch for work...