Pizza Go Go — Restaurant in England

I been a regular customer for some years now but today will no longer be going here.

I called up as usual but instead of the collection I thought I'd go for delivery. I asked if delivery is free and the person replied "yes". I ordered 2 pizzas and he said "£21" This usually costs me £16. I asked him what it would cost if I collect it he said "£16, £7.99 x 2 = £16" but delivery is "free" but charges an extra £5. I questioned him about this he just got rude and started raising his voice.

Something dodgy and wrong going on here, quite scammy.

Avoid this, even better, try what I said here and see what they say. Either they are not explaining properly and just say yes as soon as you ask them if delivery is free but then charge you for it. Just like in this case.

Surely this is illegal is some way but oh well. Behaving in this manner with some people will definitely...

They are absolutely rubbish… forget about food for a second they don’t even know how to speak to a customer…. Ordered food which was accepted and then just never turned up… when called the guy spoke at a million mile speed and ended the conversation with what ever… I am sure times will get tough on the places and I will be spreading the word for friends and families to go else where…… thanks for nothing pizza go go… for your name sake I hope you do go go out of Chesham!

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Would like go give no stars, but can't post no star review. I'm sure the food would've been fine but driver couldn't even find our address. After trying to direct him in after 15 minutes on the phone and no explanation as to where he was. He hung up. Complete waste of time and I ended up having to go down there anyway to demand my money back completely defeating the object of ordering food for delivery. Complete waste of time. Will never be...