Rainham arms — Restaurant in England

Just left here feeling quite sick. Multiple hairs in a sandwich, was told it had been remade, it clearly wasn't or they add hairs to all of their sandwiches. Then excuses like "its an onion hair" or "maybe some of the halloween decorations fell in". Ridiculous. Specials board say wings are £4, tried to charge £10 when ordering. Flat beer. Passive aggressive staff. £35 for the worst lunch. Literally a disgusting place, don't waste your time or money.

Edit for response.

So the flat drinks were free? Two rounds of flat drinks at £10 each took our bill to £35. So we had spent £35 and left feeling sick.

You clearly didn't remake the sandwich as it took you less than 3 minutes to bring it out the second time. And by the third time of you poking it about the chiefs covid cough and food round his mouth we completely lost our appetites and left.

Taking the top off a sandwich isn't the same tearing it to pieces. And frankly were glad we did to expose what can only be described as a barbershop floor looking back at us!

And so whats the difference between the £4 wings and the £10 wings or were your staff just pulling prices out the air?

I don't think £13.90 for two people is a bad price at all for a bit of food (not a meal) is edible, but cheap prices don't give you the right to cut corners on hygiene. If there is hair in the food we're server, that makes it inedible for us, and puts other people off their meals too. Maybe not for you, but we do have some standards.

If we had been met with a half decent apology rather than BS excuses and attitude I wouldn't even have bothered with a review, but your tone at the time and in your reply to the original review (and other bad reviews) just show what a terrible place this is to...

I'm normally fairly quick to write a review on restaurant that failed to impress, but I thought I would sleep on this one.

As someone who uses traeger smokers myself, I have to say the quality of the meat that I ate at the Rainham Arms on mothers day this year was not representative of the quality of food this hardware can produce.

Pre sliced meats sitting on warming stations, drying out in the warm pub air, I opted to have all 4 meats on offer, Beef, Lamb, Pork and Turkey.

The Beef - was barely cooked to a rare point in the middle, and none of the fibrous tissues within the meat had rendered down, leaving a grizzly experience.

The Lamb - was dried out and extremely rare at the same time! possibly caused by the heat plate or some other reason, but without the mint sauce the lamb would have been a struggle to put down

The Pork, again dry, not much to say here underwhelming.

The turkey, was also dry to the point it was in edible, I spent longer than I'd care to admit chewing one small amount before giving up.

The vegetables were swimming in water, but they were acceptable, the roast potatoes could have done with being stored with the lid off, so as to prevent the steam condensing onto the lid and making the potatoes soggy. Mass market produced yorkies as well.

The equipment that this meat was cooked on should have led to a brilliant meal, but it seems it was just used as a marketing tool and that the staff using them are either inexperienced, such a shame.

The Rainham Arms had potential to be a brilliant smokehouse and a nice addtion to my regular locations. However, all i shall remember them for was their sticky bathroom floors, music so loud I could barely hear my Mother...

Additional note.... I am not a troll, I am a neighbour who is sick of the music! We have messaged you on Facebook and called you when the music is a high volume, each time there is no acceptance just attitude. This isn't the first weekend of playing loud music, St George's day being one and now on two occasions the music has been playing at 5am, I am no where near your speaker but trust me I feel like I am! Most of the time there isn't anyone in the front beer garden to warrant playing the music..... Seems to be for the neighbours benefit. This has been an ongoing issue and I will be contacting Medway Council because speaking to you directly doesn't help.

Your response which you have now deleted: Party central every weekend ??? It's jubilee Bank Holiday weekend it's the first time this year we have had music in the garden , and the volume is monitored, maybe next time don't sit right next to the speaker. Another troll !!!

It's party central every weekend however there's rarely anyone in the pub or the pub garden! Music is far too loud to actually have a conversation. Don't bother visiting and I feel sorry for the poor neighbours so much for 'respect our neighbours'!...