Subway — Restaurant in England

Subway at Riverside, Northampton is excellent. I don't eat it myself , I buy regularly for my grandchildren. My grandchildren absolutely love a subway treat. They have the same treat almost weekly! The lady in particular is lovely and very engaging. She remembers what my grandchildren like, how they like their subways and always talks to my grandson about his football, ( its usually my grandson with me ordering.) I think its lovely to be remembered and males me want to return to the store. We go late afternoons and the food loons fresh. My grandchildren love the food and are delighted to get one for the evening and one for the lunch box. The staff at this store are friendly, helpful, kind and engaging. My star ratings are based on my grandchildren love for their experience and mu appreciation of the lovely staff and fresh...

I came to Subway on my lunchbreak from Northampton College, at first everything was fine and i was looking forward to the sandwich :) then it all went wrong. They made my sandwich (vegan patty, cheese and toasted with tomato, lettuce, cucumber and mayonnaise..) The wifi had cut out on the till which they did not let us know prior, they suggested i go round the corner to get cash out, kept repeating that it was not their fault and gave NO APOLOGIES! this whole thing took around 20 mins which is alot of my lunch break and i just think they couldve communicated better and at least apologised. I did not get my sandwich. :( Please...

I think it's just Subway as a chain, but being a veggiesaurus, salad sandwiches are the thing I go for on the menu. I always have to ask every Subway to add more salad than the pitiful handful they put on. It's as if they think they're going to run out. Considering many Subway stores also happen to be near grocery stores, running out of salad vegetables should be the least of their concerns. Please Subway, stop being so cheap with salad. If the finished product doesn't resemble the images in-store, it's false...