The worst Service in many years visiting your Great Facilities. The young male staff 1300 2 late Aft, are so slow and require a massive energy boost. No communication no contact apart YES or What did you say. ,Do we queue or not, make up your mind. No leadership, no sparkle, Not my Spoons. Very poor show chaps. After a while after more chaos, a young Duty Manager turned up on shift. He was like a man possessed he attacked the Mess with great energy. Although this is admirable, I wished he had spent more energy on making his staff get into second gear. Don't let them stay in neutral for long periods Credit to your Supervisor or Duty Manager. He is the real Spoons.

Returned to cleethorpes Spoons and again customers were constantly bickering about the lack of clarity on the queue or not to queue, THAT IS THE QUESTION. I personally asked the question to the male the duty manager on Thurs lunchtime. He gave me a curt rebuff and said you have a pint, so what's your problem. Food for tables of four all came at different times, one portion came out at almost the time when the others were well nearly eating the final chip. Tables not cleared, supervisors washing tables down instead of being behind the bar giving advise and nurturing, whenever needed. All seeing eye.