The Globe — Restaurant in England

Mind boggling experience. Never again!

I took my son and his nan for a meal to say thank you.

Sat down and ordered a round of drinks, ordered food a couple of mins later.

The pool table was empty and my son really wanted to go on it for a few minutes while we waited for our meals.

I asked at the bar if we could use the pool que. He said we needed to leave £5 deposit to borrow them. 1 small problem, i only had £5 in change and the machine takes coins. I explained the change situation and asked if i could give him the £4 as the deposit so i could use the £1 to get the balls from the machine. Obviously didnt imagine this being an issue as id just ordered 3 adult meals and a round of drinks, aswell as about to spend plenty more on further drinks and deserts. But no point blank refused to accept a £1 less deposit for the few minutes we would spend on the pool table. He was a young lad so i asked if he could ask his manager and explain the situation. To my amazement she came out and said they wouldnt accept the £1 less deposit. As "if they did it for me everyone would want to do it".

I found the whole situation completley ridiculous and embarressing, it obviously upset my son and all for the sake of them holding a £1 less deposit. I cancelled the food and we went to a different restaurant with much better customer service.

Worked out fine for us, but as far as business sense goes... they lost out on at least £100 on food and drink tonight, and lost 3 local customers for the sake of accepting a £1 less deposit for 5 minutes so we could put a coin in the table... go figure! 🤷🏻

Just a bit of advice for the future.. maybe offer to take a payment on card or hold onto the customers card if the £1 difference means that...

Once a 17th-century cider house, this is now a traditional country pub/restaurant with some decent views over the Somerset Levels.

The main bar area has a flag stoned floor with a grand inglenook fireplace that burns with warming logs come the winter.

There is an adjoining recently refurbished and comfortable restaurant now with large opening doors that lead onto the garden for summer use.

Now part of the Butcombe brewery chain, the real ales, qualifying with ease for the Cask Marque accreditation awarded, were on this day in noble condition. The number of ales available may vary however, from one to three.

The restaurant is a more modern addition to this 200 year old pub (first licence granted 1814).

Excellent food is served with a changing specials board in addition to the main menu.

My visit on this day, was to register the visit by scanning the Cask Marque Certificate and meeting friends who were themselves, formerly successful publicans, for lunch.

Without equivocation, we three can avow, the reception was efficient, the Covid precautions were reassuring, the ale (see above) and the food presentation and salubrity, very agreeable.

This made for a very agreeable lunch, because I chose the venue and my friends are a picky pair - quick to find fault.

Return visits by all of us...

Had a delightful catch with friends close to the back garden, we shared a large table and had a lively fun two hours together.

Very friendly accommodating staff and the atmosphere was relaxed.

A lovely first time visit.

We all had cheesy chips but oh my wordy the chips were proper chips, nice thick cuts and tasty with the added dips.

Great catch up in the delightful old school pub.

The area is old and linked to the past histories and especially the old St Michael's and all Angels Church which goes back to before the 800 period.

Dragons in the wooden rafters so any Pilgrims looking for a delightful place to visit. The church is a lovely place to start off with.

The area is surrounded by ancient woodlands and more, so go seek and enjoy.

Somerton was the Old Capital of England and it oozes quality that you will see on your visit to this lovely area.

Free parking down by the shops which is very...