The Henry Bessemer - JD Wetherspoon — Restaurant in England

Just another Wetherspoons really…

This one holds a special place in my heart as it’s the place my fiancée and I had our first date.

We have been here a lot since meeting 4 years ago and most of the time the experience is a positive one, the staff are always helpful and most of them are smiley and friendly - you just get the odd one or two who barely speak.

The food is as you’d expect from a Wetherspoons, I will use tonight’s meal as my review focus…

It was “steak club” tonight so I went for the gourmet sirloin steak which includes a sauce, onion rings and chips for £12.47 on the app (the physical menu says a cheaper price so who knows - the prices have rocketed up over the last year anyways)

The steak arrived along with everyone else’s meals but my peppercorn sauce never arrived, I went to find a member of staff to ask him to get the sauce for me but he went to the bar first to check our order to make sure that I should have a sauce - I understand people could take advantage but I felt this was a bit unnecessary and took more time than it needed to.

The steak itself was actually quite good, it was nice and succulent with plenty of flavour, I always go for slightly less cooked than I’d ideally have a steak as it always seems to get overcooked a little

The chips were ok, just your typical ‘spoons chips.

The mushroom was a bit pathetic, one tiny mushroom might as well not be there.

The sauce (when it arrived) was nice too, very flavoursome and definitely full of peppercorns!

The onion rings were decent, I’m not the biggest fan of onion rings anymore but these had a nice flavour, they were just a little soft in texture.

Overall, it’s a chain place for food with a generally good atmosphere, not quite as affordable as it used to be but still cheaper than a normal restaurant meal -...

I have never known anywhere to give such poor customer service. Me and my friends were disgusted at the lack of care. We asked a simple question, if their chips were gluten free, I was asked to check the digital board on the wall, which was actually switched off. Someone eventually came and turned it on, I could not see the gf option and asked for help, to which I got told 'we can't help you on the board'. When we eventually found gf, it mentioned burgers, but not if their buns where gf, so I asked the staff, who did not know! I thought well I'll just get the chips for ease. I went over to the bar and asked about the chips, the response was 'we can't say', therefore I asked if they'd mind going and asking their chef if he has a separate fryer for his chips, again, 'no we can't'. The manager came over and asked what she could help with, I said we just want to know if you can ask the chef if he has a separate fryer for his chips as my daughter has coeliac disease. She said we can't say! It was an absolute joke that they were unwilling to ask a simple question to the chef, instead they allowed my child to feel bad, all her friends at this point were getting their food and she sat there feeling sad that she was a burden to everyone, which is certainly not what should have happened. I ended up taking her for food elsewhere who's staff couldn't of been anymore supportive of her needs. Shame on you Wetherspoons for your discriminate actions and lack of concern....

Wentvfor food at lunch time today. It wasnt particulary packed. But have to say the food was discusting. My partner had the 8oz steak with mash and a peppercorn sauce, when it arrived we were told to be careful as the plate was hot, it was just warm, but the food on it was COLD, The sauce had powder lumps in it, we asked for the steak to be medium rare, it was dry and tastless. I took the plate back the staff member i spoke to was very apologetic and took it away to be replaced. He came to our table a few moments later to inform us that the manager was going to cook the replacement meal. When that arrived there was not much change to what had originally been served. I ordered the large mixed grill which arrived luke warm, it consisted of 10 chips, dried out peas, burnt but cold tomato, the meat was dry and tastless. I do not expect resturant standard food from a weatherspoons, but certainly food served hot and at...