The Seapot — Restaurant in England

Nice food but terrible service. I hope it’s not racist. My son saw a ‘young adult’ at the order counter and was about to place order, then the young man just went away. My son stood there for more than five minutes and no one turned up. It ended up I had to ask another lady when we could place order. We asked for an umbrella and was said to check the availability. It turned out that after at least 20 minutes I got to restate my request and the lady finally fetched me a broken umbrella which could not be fixed in the stand. It was made leaned against the wall. Finger crossed, the umbrella did not drop because it was only sunny but not windy. We asked for a jug of water. They did serve us one but then later on I noticed that other customers got a jug of water with two slices of lemon, but ours got nothing inside. I even observed them greeting other customers, asking how their day was, acting very politely using words like ‘please’, ‘lovely’ and ‘thank you’. And we received a very opposite attitude of service. Local British are warmly welcomed. If you are not, I sincerely hope that my experience will prepare you for the worst. Lucky that we enjoyed a real beach in Ryde later...

Parked in public car park above and walked down steps along the cliff with an epic sea view. The Seapot has 3 cute sheltered cabins with benches nestled inside and a wooden deck, jutting out off the rocks. Further seating options can be found here. Order upstairs at the little white hut (few more tables up there too). Cash preferable as signal for card machine patchy. Had a soft, tasty door stopper sandwich. Table next to us had fresh mussels which smelled and looked devine. Service was friendly and warm. Host set our expectations about wait time due to it being immensity busy on a rare hot sunny autumn day. We didn't mind, the captivating view kept us mesmerised as we sipped our chilled drinks and...

The staff were lovely and incredibly flexible about our annoying food allergies. You'll rarely find somewhere that is willing to alter a platter to meet your needs like at The Seapot, rather than just taking stuff away and charging you the same price. On the platter, it was absolutely delicious and incredibly good value. It was also a real treat to drink cider from just up the road in such idyllic surroundings. You must make The Seapot part of your walk from Ventnor to Bonchurch, it is very special. Despite the Ventnor end of the path currently being repaired, it is very straightforward to access it via the stairs which run directly behind...