The Steam Wagon Inn — Restaurant in England

At the moment the Hospitality sector is being hit hard, opening and closing doors, fighting to get customers back in and spending, so you would have thought after booking a table for a meal and some drinks that the pub would be bending over backwards to get everything right, serve great food and give great service right!

Well actually quite the opposite, firstly they had not bothered to grit their car park so this was an instant hazard as soon as you stepped out the car. there were 4 of us eating and the food order was messed up in many ways, not enough cutlery provided, items missing, items cold, items arriving late (when asked for some salt the waitress threw the packet of salt on the table)

When the food did arrive it was underwhelming, bland and very disappointing, the place was not busy and of course table service only so you would have hoped that the waitress would be attentive, regularly asking for drinks orders etc, however it was a struggle to get the attention of the staff who were more interested in chatting between themselves behind the bar.

Do the owners actually want to welcome customers, provide decent food and services, encourage repeat business and build their reputation via word of mouth, it seems not, not much effort made, I think there are more deserving hospitality locations who are fighting to survive, if this place goes under it wont be...

Absolutely filthy went to walk in and couldn't believe how dirty the door/,entrance was didn't was to touch door but thought give inside a look seemed OK so got drink sat outside drink ok outside shabby husband brought another drink and my glass was VERY dirty and sticky so took back changed no problem fresh glass/drink decided to use toilet before heading home no toilet paper on leaving again didn't want push door Absolutely filthy shame on you all won't...

Great buffet and cheap prices for food and drink. They can be a little inconsistent but even on the occasions where food items are missing or the quality isn't as high as usual there is more than enough decently cooked food to forgive this as they provide this service all year round. You basically get to fill your plate with a choice of fresh meat, veg, stuffing, potatoes and gravy with various options to suit most. I havnt tried there other food but have...