I used to eat regularly at Morrisons in Shrewsbury. But over the last three years have felt that the service has declined.
I've eaten in quite a few Morrisons Cafes around the country and know that usually they are clean, friendly places where you know that you can get a nice meal at a fair price. Usually Morrisons cafes are vibrant, happy places to spend some time.
Shrewsbury is an exception to the above. Like a poor relation. The Cafe itself, is airy and pleasant, with a good seating capacity. The staff are hospitable and polite.
Where other Morrisons cafes are usually vibrant. This one has lost it's soul. The food used to be good, now it's avarage or less than average. The staff really don't look happy to be there. This place has lost it's mojo.
I made a rare visit a few days ago, on a Saturday. Yet the place was two thirds empty. The food served was barely warm . The cutlery seems to have been put through a dishwasher without any rinse aid. When you receive it, it really needs a good wipe before you use it. Which is really offputting before you are about to eat.
It makes me wonder, if whoever manages the site. Ever eats out at any other establishment ? They just don't seem to understand what it takes to run a good cafe.
Sad to say that the Morrisons Cafe that I would wish to use the most, is the one that I care for the least !
Usually I would be happy to give most Morrisons a five out of five. This one doesn't mach that stereotype. I'll be generous and give at two...
Read moreI used to eat here a lot as I always enjoyed the food. I tried it today and was hugely disappointed. My wife ordered avocado and poached egg on toast. When it arrived it looked nothing like the picture. Toast undercooked, poached egg rock solid and a smatter of avocado. I don't expect Michelin star food here but it should have resembled something of the pictures. We also like a decent amount of milk in our tea and we were rudely spoken to by a lady staff member who came over to our table asking if we needed all this milk. I mean who the hell are you to limit how much milk we have in our tea! If you want a cost effective solution have a jug of milk for customers!! Attitude is appalling. My full English was just edible. Undercooked bacon, overcooked eggs and raw tomato. Overall very disappointed. Cleanliness is poor. I heard another customer complaining about the cutlery being dirty. Up your game Morrisons. Other supermarkets are miles ahead...
Read moreI am sorry to say but this has got to be the worst Morrisons cafe I have been to compared to others the staff where abrupt and borderline rude I stood at the till waiting to order for at least 3 to 4 minutes for a staff member to come out and say use the touchscreen display to order I replied I would if it was working which it wasn't she just puffed and said well what you having when I ordered I got my coffee from the machine which looked like it had not been cleaned in a while sat at a table which wasn't filthy but clearly had not been cleaned waited for my bacon roll which took 15 minutes came out undercooked and cold basically if you want to go to a decent cafe with nice staff go to a different Morrisons cafe Lawley in Telford and Oswestry Morrisons are...
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