The Village Restaurant & Coffee Bar — Restaurant in England

Strange little place,

We prebooked but still left standing outside for about 20 mins. Our food order was taken eventually and after about another 20 mins of waiting at the table. I asked about the drinks we'd ordered as it seems they'd been forgotten as the food arrived first. This was made more frustrating as a large group who arrived well after my partner and I were served before us and happily enjoying their pints and food while we sat wondering what was going on. I'd heard a few grumbles from other people when we arrived but I thought they were just being grumpy or impatient but yet I ended up being the one writing a rare bad review.

The menu said their beef burger was from the local butcher but on arrival it looked like the frozen ones you get at a bbq where the host went to Iceland for the food, it was tiny but priced and described as premium when in reality it was dwarfed by the bread bun and very basic.

There is a doorbell inside the place that goes off loudly every few minutes no idea what it's for other than to irritate people, kind of kills the ambience, surely a better a solution to that like a little light that flicks on or something I'm assuming it's to let staff know food is ready but after about 20 times it starts to go through you.

The servers are nice enough but seem stressed and this was only with I'd say 60% capacity. There is a lot of wandering backwards and forwards for trivial tasks like putting a single tray away or shuffling menus around while people are waiting even just for drinks. I think they just need some leadership in there as all very young and lacking a bit of direction and just looking busy without really doing what's really required

No one asked if the meal was OK or if we wanted any sauce etc was for my partners birthday so a bit of a shame but did give us a laugh or two and the beer was good when it came.

The cakes and scones being ordered around us looked good so if you go here pick cakes over the burgers would...

After reading the reviews I can see many others share the same frustrations. I paid £6 for a bottle of water here today. Granted, it was a larger than the standard 500ml but certainly not worth the £6 price. The Childrens menu: Please start investing in little ones and what they eat. All of the meals for children from what I saw being served were poor quality and very small. They are given a measly, tiny carton drink to accompany their mini meal, the pizza ? Can’t this cafe invest in a wood fire oven and make better quality pizzas? Surely that would be better than serving those frozen stodgy squares.

I ordered my son hotpot (not a choice on kids menu but decided I wanted him to have something more nutritious). They thicken it and use gravy granules. It was a bowl of gravy with beef and carrots chucked in and I couldn’t even let him eat it.

Myself and my partner ordered a sharing platter (frozen food deep fried and served on a wooden sideboard. It was low standard. There was nothing redeeming about this food at all.

To add to this robbery, 3.50 for a peppermint tea )the pot you get fills ONE cup only. The tea bag was not a Teapig brand or even a Twinings, but their own bulk buy value brand.

I paid £45 for this. I feel robbed...

Went there on the TUESDAY 26th August to eat looked at the outside menu, picked up some tomato ketchup,brown sauce, mayo,salt & pepper placed them on the end table, then the manager came out so I asked him if we could eat at this table he said yes but you will have to order at the bar, then I saw the manager moving the condiments off the table, so I said why are you moving them? his reply was you are stealing them, took me a minute to take in what he said, so i picked up the sauces, took them inside & gave them to a waitress, also told her i was not stealing them, then the manager came back & said it was a miss understanding, by this time I was nearly in tears,so I asked him who has accused me of stealing, his reply was the young girl sitting by the bar area, i have since been told the young girl is the owners daughter, i was shocked how he could just take her word for it, as i had already asked for the table before the manager accused me of stealing, it totally ruined our day,on the way out i went to the information centre to get the owners details they coulden't give me them, so i left my name & 2 numbers, its friday 1st september still not heard...