Great menu with lots of potential but food and service very disappointing. There were 8 of us, initially the person taking our order was not at all welcoming and came across as very rude and abrupt and things went from bad to worse from there. After seating 8 of us the waiter/owner was very rude and did not engage with us as diners, we asked for 4 gins off the menu, and tonics at over £6 each to be told if he had it we could have it! Loaded fries as a starter are extremely disappointing and come with hardly any topping! Please do not order pizza unless you want a particular small pizza for at least £9!i Initially we thought the pizza was a joke and that it was a kid’s pizza! Having read the reviews about the sticky toffee pudding, we thought we would try this at £6 per portion, it comes with an additional charge for ice cream or custard! A good size portion but having watched it sat for over 20 minutes under the hot light it was extremely dry, even with the extra charge of ice cream which was non existent, as it had melted when it was delivered to the table! The menu stated please bear with us, in these new times but really the food was just take away with a really expensive price tag, the waiters weren’t interested in taking orders and the price of food is ridiculous for what it is! We had lots of waitresses/waiters trying to deliver food and drink from other tables, but when we tried to order no one wanted to know! We left, headed in to Stockton and then had a takeaway we were still that hungry after a £280 bill! Not the best experience, not the best service. Avoid...
Read moreLooks great on photos, in person is a little shabby and looks like it could do with a deep clean. Car parking difficult due to people waiting for takeaways just sat outside with the "I can stop anywhere I want" attitude! We were unfortunately there at the same time as a big birthday party and the noise was incredible! All small tables of people looked uncomfortable! Lady behind the bar, clearly didn't want to be there (and ensured we knew). Abrupt and pretty rude to be honest, set the tone for the evening. Lots of guys milling behind the bar but never saw them actually serve anyone! Cocktail menu is in a picture frame and very limited choice. Ones that they stuck on Facebook are not available to actually order. Food was OK. Nice. not amazing. Cauliflower starter was the worst thing we have ever tasted. The absolute worst! Ambiance of just eat drivers popping in and out is an absolute turn off!! Bill was incorrect. People will come because its quirky, but a bit more cleanliness, staff friendliness and improved food might keep more...
Read moreIt's ok. We had the Mother's Day lunch. Roast and veg. Restaurant was about half full when we arrived at 2pm.
Nice decor, with an industrial / steampunk theme. There was a couple of big TV screens, one showing a fire, the other showing adverts and photos which spoiled the atmosphere somewhat especially as it was directly in my line of sight. It's not particularly warm in the restaurant.
Had to ask for a menu after being seated. Drinks took a long time to arrive; our server apologised so I assume we'd been forgotten.
Starters were average. Bruschetta was very hard, garlic bread not much taste. Prawn cocktail was decent.
Roast dinners were good with lots of veg. We didn't have dessert.
Seems like it's reasonably priced at £21 for 2 courses on Sunday. They don't add a service charge to the bill which is nice to see; a lot of other restaurants add it automatically.
As I said, it's ok but not amazing. The decor makes it stand out from the restaurant crowd but the food and service need a...
Read more