Watermill Cafe — Restaurant in England

We visited bank holiday for two toasties, we waited around 40 minutes for the food and asked where the food was very politely, the woman who looked to be the chef came out after didn’t apologise for the service just said you have been waiting 20 minutes not 40 and was very rude and abrupt saying that she told us we would have to wait And it was busy, which they didn't and most tables were emptying. Terrible terrible rude staff and we were not the only ones they were arguing with when I went to ask. Need to learn some customer service skills.

Update: I have been contacted by the owner of Watermill on my own private facebook harassing, obviously not with good intentions, she has asked me to remove my negative review. Being trolled isn’t what I want for leaving a review that isn’t positive.

Very unprofessional hunting me down on facebook and messaging my personal account in an...

2 of us called in for a meal after walking our dogs. We both ordered a breakfast. Sausage was luke warm, mushrooms were stone cold. The young lad serving brought 2 slices of toast 3 pats of butter and 1 pat of marmalade all on the same plate for 2 people to share. The coffee was out of a coffee machine, awful. Would be better serving instant coffee than that. No access for the disabled to the cafe but plenty of seating out side. My partner who has a disability scooter had a problem getting out of the lido because 2 vehicles had parked over the footpath blocking the entrance. Luckily a young man at the bus stop helped push him and his scooter onto the grass so he could get out. All in all a real shame the watermill is in a great location and could be a fantastic venue but...

Went for a nice day out with the family, ordered a breakfast for me and food for the misses and young en . Mother and Father in law also ordered food the had received their food eaten it and gone off to play with young en before I had even received my food. Asked the question couple of times of how long , it was always 2 minutes. Waited a very long time, then the wrong order came out , I was very patient but it got to a point it was taking far too long and the family had to go . I asked for a refund which was held up and then the food came out as I was waiting for a refund . Received 2 stars and not 1 for the fact I got my refund . Really recommend some staff training...