Low quality pub food with worse service.
Ordered food for 5 people, the food wait time was quick but you can tell why. Ordered two burgers, pizza, nachos and some varied sides. Burgers were terrible, tasteless peri peri chicken as was the lamb burger with the cheapest driest flour topped buns something you’d expect to see from a cheap burger van, coleslaw cheap and warm been under heat lamp too long and chips were rubbish too. Mayonnaise was also terrible, I understand cost cutting measures but if you’re comprising on the quality of your food then there’s not much point serving food? Nachos were good and hot and spicy pizza was also good.
We asked for cutlery as our food had been brought out and no cutlery and the lad said “well obviously” in a demeaning manner, asked if we’d like sauces “yes ketchup and Mayo thanks” came back with only one pot of Mayo between 5 and no ketchup when asked if there was mayo he said “well you didn’t ask for it” and rolled his eyes. I’m not an expert but if you order food why is it not brought outside once the order has gone through in preparation or even put a cutlery table outside in the gazebo area for people to help themselves? Could of addressed the issue on the evening, granted but this lads incompetence had already...
Read moreI simply have no positive feedback about The Hook in Warsash. It was our first visit there after their refurbishment. We booked our table a few days before but on the night we were told we had to wait 35 minutes for the service. To be on the safe side I asked for a steak with side salad.. you can not go wrong with a piece of steak I thought.. they proved me wrong in every which way you can imagine.. asked for a medium done, it was rare.. blood on my plate.. so grisly I was unable eat even a mouthful.. the salad looked dead.. so wilted and drowning in heavy salad dressing.. so unappetizing.. and the chips.. my goodness.. cheap frozen supermarket chips half burned.. When our server asked if all was ok I showed him my plate and explained. He offered to take the steak off the bill.. My friend's pasta was equally disappointing.. So.. never again we will go to The...
Read moreTook my Mum here for her birthday today and went for Sunday lunch. I had heard lots of amazing reviews and first hand recommendations. My Mum ordered the small plate (£9.50) , we had 3 'normal' plates (£18 each). When they arrived (all on the same size plate) we asked what the difference was. I kid you not, it was one potato. £8.50 for one potato. We queried it, the landlady said in effect, it is what it is. New chefs apparently, plate sizes have changed, pricing is ridiculous. Even after complaining, nothing offered in compensation. £25.50 for 3 roast potatoes....never again!!
I note the other reviews have photos of extra veg_/gravy and the plates were larger. We had a American measuring cup size of 3 florets of cauliflower cheese.
Also, no crackling came with my pork as noted in...
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