McDonald's — Restaurant in Great Britain

Took my toddler for a treat, not a great dine in experience at all! The order screens are placed so close together, they cant be used at the same time, reducing the availability from 4 to 2 screens. There has been no attempt made to direct folk where to queue, or a designated 'waiting area' set aside, so you have to wade through a throng of people, asking everyone if they've already been served or not, (delivery drivers included!) The restaurant has swapped out some of the booths / individual tables for two huge community tables, so not only are you forced to dine with strangers, it takes up so much space that the child seats were plopped in the middle of the aisle, in the way of everyone! It feels crowded and uncomfortable in the dining area, even when its relatively quiet. My advice would be to pick a nice day and sit outside if you're eating at this branch. The staff seemed overwhelmed and without proper direction, everyone fumbling over each other caused unnecessary delays and queues built up easily in store and at the drive thru...

This was my go to Mac's with the grandkid on a Sunday morning and pretty much 3-4 times a week for lattes for the wife and I, but the lattes got hit and miss, either just black watery something or cup of milk, invested in a coffee machine and haven't looked back, this morning (Sunday) waited 25 minutes for breakfast to have to then go in and remind them, manager appeared not to believe me although most other staff likely recognise me as a regular, got our order and reminded her of the drinks to which she claimed you usually get them at the window even if parked? I KNOW THAT, but again, seemed not to be believed, oh and the food was cold, so sorry showcase Macdonald's, a regular customer now gone, in future I'll just make something myself for the grandkid on Sunday mornings, won't be involved in such shameful customer service or...

Hands down the worst McDonalds I've been to, so much so, we don't even bother going.

We often drive back from Glasgow late at night and after a long shift it's one of the only places you can go to grab a bite.

Almost every time we've done this we're told the tills are down because they're updating. I have friends who work in the chain and am told this takes 5 minutes. Out of stubbornness we once waited at the drive in for 20 minutes waiting to get food before we gave up. In that time we must have seen 20 cars get turned away (we're talking around 1am).

The staff are rude and uncaring about the situation and just ask you to go away. How about you just make me a burger? Like... are you telling me all your staff do nothing for 30 minutes of their shift?

Apparently there's simply to way to feed you... despite uber drivers coming and...