Subway — Restaurant in Great Britain

Popped in for lunch on a Sunday with my son (aged 5). Food was tasty as ever and kids meal was good value. However giving feedback seemed a little like an alien language sadly!

I gave great feedback as above, but when we suggested that it would be even better with paper straws (instead of plastic), I was treated like a weirdo!

When I asked where the plastic recycling was for the kids bottle I was told they don't recycle. After advising that I was happy to take the bottle home to recycle, I suggested "don't you think it would be good to have recycling?"

My feedback was met with indifference, lack of interest and lack of care. When I asked where I could give feedback about the issue she said she didn't know. Such a shame as the young woman seemed warm and inteligent.

Really disappointing to meet any young person that disconnected with the needs of her environment. Was she representing her views or did she not think that they mattered working for a big franchise like Subway? Either way, I'm afraid it didn't look or sound good whoever she was representing and I was very sad to see a young woman caring so little about a very real issue.

I'm relieved that this is not representative of the views of young women in Bevendean.

Afterall, if McDonald's can give us paper straws and plastic recycling surely my concerns aren't that weird?...

Having ordered a sub yesterday in a rush, I had not seen the 2 for 1 deal on the front window. The staff decided to not inform any customers of the deal on for the one day or have any signs inside the store for us to see. When I saw this sign out front later in the day, I returned to the store and the same man, who I presume was the manager was there and I explained that I had completely missed out due to him and other staff members not even informing customers of this uk deal. I asked if he could honour this now, to which he stated, 'you should have said you wanted to use the deal at the start of your order'! He probably took the free subway himself for lunch, as it should not have made a difference to give me the free part of my purchase. I was really not impressed that they couldn't inform or promote relevant offers to their customers, especially when it was a buy 1 get 1 free offer, despite the fact it made no...

Should’ve trusted my gut when I felt something was off, such an eerie environment. Firstly I was shocked to see there was cross contamination in play where they were touching meats and non meats with the same gloves, I had to ask to be clear if there is cross contamination as I don’t eat meat. I was only told that they couldn’t guarantee if there was cross contamination or not even though it witnessed it with my own eyes. Further more the sandwich artist that served me couldn’t get my order right, I was patient but I was baffled that they couldn’t get it right. I’m not trying to be a Karen but it just wasn’t a pleasant experience and I didn’t get to enjoy the half hour...