Subway — Restaurant in Great Britain

Recently, I had a rather bad experience with Subway, especially when it came to their delivery service. It appears that delivery drivers affiliated with services such as Uber Eats, Just Eat, or Deliveroo lack uniformity. The fact that these drivers can use any kind of bag and are not required to have a recognized brand is what worries me the most.

The absence of consistency in the packaging raises questions about professionalism and hygiene. Getting a Subway order delivered in a bag that doesn't even correspond with the delivery platform of choice is depressing. In addition to detracting from the total brand experience, it raises concerns about the standards Subway maintains for its delivery partners.

The fact that Subway accepts non-standard delivery bags from different platforms is a major setback in a time when presentation and brand representation are essential. I hope Subway takes action to make sure its patrons receive deliveries that are more reliable and polished...

Ordered 2 salads on just eat, 1 came with salad, 1 came with just chicken tikka. When ordering on just eat it gives you salad to pick from but also says optional so you presume if you don't tick what you want then you receive everything, this is not the case!! And when you contact the shop they are not interested whatsoever in helping, refused to send a replacement even though they admitted having doubts about the order and tried to phone me, I phoned back straight away but apparently they were "too busy" to deal with customers...

My deliver didn’t arrive, when phoned I was given customer service number that doesn’t exist. I only ordered as I had first chemo yesterday (tumour in pancreas). So they have my £15.27, avoid getting delivery and just go there safe option as they tell you it’s nothing to do with them even though they...