Zenz Oriental Restaurant — Restaurant in Harlow

Can't help but chuckle at some of these mob piping up about the portions being small because they're that same standard sort of size as anywhere else. Perhaps these people are coming out with that because they're a bit scratchy in believing you should get huge portions when you are paying that bit more?

Erm no you generally get what you pay for which with Zenz is quality rather than quantity so yeah I'll acknowledge this gaff not being the cheapest place you'll ever go to but the food is lovely. We've had three takeaways out of there over the last six or seven weeks now and the quality has been of the same high standard on each occasion! It's also well worth mentioning they do 15% discount on collected takeaways and even knock 10% off on home deliveries which is unusual but most welcome.

I went in there for the first time ever to make a fairly large order on New Year's Eve just after opening time and they were already incredibly busy at around 5:30 to 6pm. They said it would be about a 45 minute wait and granted it ended up being a fair whack over an hour but they were most apologetic to all of us there waiting.

You had your usual collection of moaners up to their eyeballs with self importance kicking off about having to wait a bit longer. Seeing I understood it was most likely their busiest night of the year I took it as par for the course waiting both patiently and quietly.

When they finally brought my boxes of grub out the young lady grabbed me a chilled bottle of Aussie/Kiwi Sauvignon Blanc out of the fridge on the house for the delay which was a very nice gesture. Got it back home for four of us to tuck in to the best Chinese we've had in a very long time so we were all very happy and contented.

Been back there twice since and on both those two occasions the food has been excellent as before! I'm actually going to grab a munch out of there for us tonight because we're moving to another part of the country soon and want to enjoy it whilst we still can..

Can only speak as I find which is I've found the staff very friendly and attentive with the food being of a far higher standard than other 'cheaper' competitors on the manor,...

So today decided to get a takeaway from Zenz. The last time I’d got one was a couple of years ago and it was good. Anyway, our order….. We ate our mixed hors d'oeuvres, found these nice but everything was a small portion. Moving onto mains, chicken chow mein with veg, super dry, and well undercooked veg. Shredded smoked chicken, nice but more sugar than Tate and Lyle. Singapore fried rice very dry. Chips, these just tasted of grease and half were just fried husks of potato. The pot of curry sauce was only half full. When I complained I was offered replacement food, which I declined, I wanted a refund thenthey really quibbled about how much we’d eaten and had to argue about quantities. Finally the person came back to the house to take what food we hadn’t eaten and to give a refund.

The meal came to £54.50, I received back £32.50 The hors d'oeuvres for two were £19.00. And what surprised me as well was there was a £3 delivery charge….. on a £51.50 bill, that’s harsh.

You may ask why did I not query the price, well I’d believed that I’d been told the cost was £34.50. When it arrived I queried the bill, but accepted, as it was good the last time albeit a couple of years prior.

Never again……..

Didn’t even get a complimentary bag of...

Disappointed with take away again tonight , don't know if it's changed hands or got a new chef but prices have definitely gone up and food quality gone down . Last time the egg fried rice was like sticky rice not nice at all and I've noticed they've started putting lots of tasteless carrots in their dishes . Tonight we had crispy duck for 2 £12 duck wasn't shredded very well and lots of it was just in thick chunks . Special fried rice was tasteless and had burnt peas in it , loads of fatty bits of Chinese pork and a few prawns , Didn't see any chicken in there and there were some other horrible dried bits of stuff in it that I couldn't tell if it was meat or veg?? Very disappointing as not cheap . Need to find another place for a Chinese...