Ichiban Sushi Teppanyaki Japanese Restaurant & Take Away — Restaurant in Ireland

We visited here on valentine's day after having a really lovely takeaway from here a few months prior. We had booked for 6pm, were seated at a normal table and they took our drinks order. My partner had ordered an espresso martini and said it did not taste nice and was too sweet. They had tried to offer the £120 per couple food menu which we declined and gave us a set menu instead, we did not get any other menu other than the set menu and the £120 one. I've seen other photos of other people's food on here but the menu we were given did not have that food however I did not ask them about this.

We ordered gyozas for starters which were nice, served pretty quickly. We ordered some terriyaki dishes which were £22 each which we had to wait over an hour for. We asked the waiters about our food twice and they just said 'it will come soon' and didn't go to check with the chef or ask anyone. We were then told that our food was going to be being cooked at the teppanyaki table beside us where the teppanyaki chef was cooking some other food for other customers, it seemed there was only 1 chef for the whole restaurant. We eventually got our food and it was nice enough. It was fresh and hot but a bit overpriced.

Then finally when we went to pay. They could not find our order ticket initially and picked up a ticket and began to read it out to us, they said we had salmon, and we quickly said no, only the teriyaki dishes and the gyozas. The waiter insisted that we did order salmon and we again said no. The waiter that served us then came over and corrected them and they again searched for the ticket and then rang the order up to pay. They also add a 10% service charge too which does say this on their menu.

My partner wanted to pay by card. The waiter had paused and asked if we had cash, we said no we would like to use card preferably. She then said 'you can go to the ATM down the street and get cash though', we objected and said no. She said that they need the cash as this is how they pay their staff and they would not be able to pay their staff. We were then given the card machine, paid our bill and left. Going by the waiting time and the service when we were paying, I don't think we will be back here just due to the long wait and...

Long review Very very odd experience. If you're used to good sushi in an efficient Japanese restaurant, go up to Sakura in Botanic and avoid this place.

This was my second time just being in this restaurant, maybe it was the heat, maybe not, but twice I have been there and twice I have had to leave very quickly after suddenly feeling very unwell. First time I never even managed to order food, before needing to leave. The second time, I actually managed to order and receive food (which took a very long time) Having previously worked in the food industry I can honestly say just watching the serving staff was hard! Headless chickens! 5 servers, and none of them seemed to have any clean clue what was going on. You could literally ask for 1 thing and they would walk away, item forgotten. I witnessed the lady at the table beside me request "a glass with ice" 3 times for a bottle of sparkling water that she ordered. Her partner also had no cutlery, this request had to repeated twice. Seriously 5 people couldn't do 2 drinks and 2 sets of cutlery?? My goodness, like I said hard to watch. Every table around us seemed to be having similar strange issues.

The "cash only" is also massively annoying, especially when you don't expect to have to pay £100 for 2 people to eat! I may need to have another go at this place, maybe it's teething problems as it hasn't been open long. But I'll leave it for...

Took my Daughter for dinner. Everything we ate was freshly prepared. I have no doubt the main was fresh as it was cooked in front of us!! The food is absolutely delicious. I had noodles and squid. It was lovely with a subtle seafood sauce. She had the tender duck and noodles which was outstanding with a rich sticky sauce. I would highly recommend this restaurant for group parties for two reasons. The food does take some time to prepare, other people have noticed this and we were waiting some time but I think this reflects the quality of the food. Secondly the whole show the chef puts on would be great fun with a bigger group. Our table had 8 seats and we shared it with a family of 4.5 which was great craic!

Overall a great authentic Japanese experience. Highly recommended

P.S. I wrote this review and fancied some lunch. I got the seafood mix udon noodle bowl. It was HUGE with salmon, squid, octopus, prawns and who knows what else. If you're wanting a high protein healthy lunch in Ards this it!!!! Easily...