The Riverhead Brewery Tap — Restaurant in Kirklees

I have been going to the Riverhead Pub for 13 years. This evening I was subjected to a very unpleasant experience. I waited at the bar to be served for over 5 minutes and was ignored by the staff who served a man who was standing behind me and put 3 fingers up over my head to ensure he was served first. I was not on the ale trail, everyone in there knows me and yet the barmaid dismissed me in favour of him. Not only was I ignored, humiliated and treated with a complete lack of respect,when I spoke to the head barmaid she also completely dismissed me, telling me to speak to the manager who was actually sitting with the man who was served before me who thought he deserved priority over me because he was in the company of the manager. Noone should receive preferential treatment, the manager should not indulge or allow this. They were all talking about me and laughing, I was nearly in tears, the manager made no attempt to rectify the situation or apologise for the appalling way I was treated. I so disappointed that race hatred was shown as even though I have lived here for so long as I am originally from out of the area I was treated differently to a local...

Visited back in July 2019 when it was one of the rainiest days going. Me and my partner had been hiking on the moors with our dog and got absolutely drenched. At the end of our hike we popped in here for some food and it was packed, the management was kind enough to open up a room upstairs for us so that we could have a meal and dry up a little and I must say the food was delicious and the beer was top notch too. I can not rate this pub any higher but if I could I would, they went above and beyond to cater for us and their customer service is excellent. We will be visiting again next time we're in Marsden. A must visit for anyone looking for good food and beer. Not sure if this pub is in CAMRA's good beer guide, if it isn't it...

We were really looking forward to our visit today. We even rang the pub to make sure they were wheelchair friendly.

My mum is 90 and doesn't get out much so she was really looking forward to this little outing and lunch out.

However, the day was spoiled when we were informed we could only eat upstairs. There was no way of getting mum's wheelchair upstairs, no lift nothing.

So people in wheelchairs are welcome as long as they don't get hungry?!?

We were absolutely appalled!!

This is absolute discrimination. Come and enjoy a meal here (but not if you are disabled. You can starve).

Luckily we found a lovely place nearby where mum was spoiled rotten and had a lovely meal.

We...