The Coach House at Bowring Park

Been here lots of times since it’s opened, this was the first time in a while. There where 4 staff members behind the bar with just one serving so I thought it was staff training but apparently not, they where just standing around watching, I did ask?? I ordered drinks and said I will take a menu outside to show friends and come back to order food. Was asked was it a takeaway?? Then as going back out with both hands full a staff member came in (saw me) and let the very heavy door close behind him!! A lovely customer saw what happened and opened the door for me. Very disappointed as this is all basic customer service. After finishing our food outside the plates where left on our table for ages and where still there when we left . Other golfers / people around where saying similar things like no cutlery or condiments brought before food arrived and had to ask. It’s such a shame as this used to be a well run venue. Also, where has the mirror in ladies toilets gone there is one in the gents and the toilets had a nasty smell… Not up to previous visits/experiences that’s such a shame and I think it’s all about staff training, supervision and staff enjoying being with people who visit this venue. It used to be a lovely experience going here….